KLM Reservations

The flag carrier of Netherlands, KLM Royal Dutch Airlines (KL) is a Startrax-certified 4-Star Airline headquartered in Amstelveen. Its main hubs are in Charles de Gaulle (Paris) and Schiphol (Amsterdam). Established in October 1919, KLM is the world’s oldest airline that still operates under its original name. A part of the Air France–KLM group, KLM’s fleet includes 117-plus aircraft (not including subsidiaries). KLM reservations cover more than 145 cities in 70 countries across all continents.

KLM travel classes include Economy Class, Economy Comfort Class, and Business Class (known as World Business Class on long-haul international flights, and as Europe Business Class on short- and medium-haul flights).

In 2019, KLM won the Best Business Class–Europe award and the Travelers’ Choice Major Airline–Europe award from TripAdvisor, the world’s largest travel review website.

KLM’s subsidiary companies include Cygnific, Transavia, Martinair, KLM Asia, and KLM Cityhopper. 

KLM Phone Numbers

You can contact KLM Customer Support as follows:

• KLM Reservations Phone Number U.S.A.  
• KLM Reservations Phone Number Canada
• KLM Reservations Phone Number U.K. +44-20-7660-0293 
• Customer Contact Center U.S.A. +1 800-618-0104 (08:00–23:00 EST)
• Customer Contact (other countries)

Booking Options at KLM

1. Phone 
2. KLM.com 
3. Mobile app 
4. Blue Bot ? Messenger
5. KLM ticket office  
6. Travel agency

KLM Online Reservations 

You can make an online reservation on KLM as follows:

1. Go to KLM.com 
2. Select your country or origin from the top right side of your screen

3. Provide your trip requirements in the boxes 
4. Tap the Search flights button
5. Choose a flight that suits you
6. Go through booking steps
7. Confirm and pay 

Your e-ticket will be mailed to you. 

How to Check Your KLM Flight Status

To check your KLM flight status online:

1. Click on this link: www.klm.us/flight-status 

The Origin and destination option will open by default

Checking the flight status by ‘Origin and destination’	Checking the flight status by ‘Flight number’
Provide your:Departing from (city)Arriving at (city)Departure date	Select the option marked Flight numberProvide your:Flight numberDeparture date

3. Hit the Search flights button

Your KLM flight information in will appear in real time.

You can use this option to check the flight status of a KLM- or partner-operated flight for the last 180 days or the next 1 year.

Money-Saving Tips 

• Call for a discounted ticket. 
• Look for special on KLM.com or ask by phone 
• Join Flying Blue to earn bonus miles 

Senior Discounts 

KLM does not offer discounted fares for senior citizens. However, if you’re looking for discounted KLM flight tickets, call and ask for a low-cost ticket. 

KLM Manage Booking—How to Manage Your KLM Trip

The My Trip feature allows you to manage all aspects of your KLM reservations online, such as:

• Manage your flight 

• View your complete trip details
• Rebook or cancel your KLM flight (or trip)
• Check in online
• Book extra options 

• Choose or upgrade your seat 
• Check your baggage allowance and arrange more at a discount 
• Report delayed baggage
• View refunds, in-flight amenities, etc.
• Select or order a special meal
• Book special services for bringing

• Sports equipment
• Medical equipment
• Your pet 
• A carrycot for your baby
• Check your frequent flyer benefits 
• View your Blue Credit or Flying Blue Miles balance 
• Rent or book other services

• Rent a car
• Book a hotel
• Arrange airport parking, transportation, or travel insurance

You can manage your trip by logging in to My Trip:

1. Online
2. With your email address and password
3. With your Flying Blue number and PIN code

To manage your trip online via the My Trip tab:

1. Go to KLM.com
2. Click on My Trip 
3. As shown below, provide your Booking code and Last name
4. Hit the Search button 
5. Do any of the following by following the prompts:
   1. View your complete trip details
   2. Rebook or cancel your KLM flight (or trip)
   3. Check in online
   4. Choose or upgrade your seat 
   5. Check your baggage allowance and arrange more at a discount 
   6. Report delayed baggage
   7. View refunds, in-flight amenities, etc.
   8. Select or order a special meal
   9. Book special services for bringing:

1. Sports equipment
2. Medical equipment
3. Your pet 
4. A carrycot for your baby

10. View your Blue Credit or Flying Blue Miles balance 
11. Rent a car, book a hotel, arrange airport parking, transportation, or travel insurance

You can also manage your KLM bookings and reservations with the mobile app.

KLM Travel Classes

KLM’s travel classes for long-, short-, and medium-haul flights are explained below.

Long-Haul Flights	Short- & Medium-Haul Flights
World Business Class Economy Comfort Class Economy Class	Europe Business Class Economy Comfort ClassEconomy Class

World Business Class (Intercontinental Flights)

KLM’s World Business Class seats are available on long-haul flights. 

• SkyPriority check in, baggage drop-off, and security checks
• Priority boarding and bag pick-up 
• On board
  • Full-flat seats 200-207cm (78-81 in)
  • Only window or aisle seats 
  • Privacy canopy
  • Foot rests and reading lights
  • In-seat power and privacy screen
  • 16-18in personal entertainment screen
  • Extra privacy and storage space
• Extra baggage allowance
• Flexible reservations
• Access to premium KLM Crown Lounges and partner lounges 
• 3-course Dutch chef prepared menus 
• Complimentary wine, and beverages of choice

Europe Business Class (European Flights)

KLM’s Europe Business Class seats are available on medium- and short-haul flights, including when flying within Europe.

• SkyPriority check in, baggage drop-off, and security checks
• Priority boarding and bag pick-up 
• On board
  • Extra legroom and more recline 

• Up to 7.5cm/3in more legroom than regular Economy 
• Up to 12.5cm/5in recline

• Only window or aisle seats
• Unoccupied middle seats (in 3-seat rows)
• In-seat power (select aircraft)

• Extra baggage allowance
• Fully flexible booking (change your flight any time) 
• Access to premium KLM Crown Lounges and partner lounges 
• 3-course Dutch chef prepared menus 
• Front-of-the-cabin location

Economy Comfort Class (Intercontinental flights)

A vie of KLM’s Economy Comfort Class Seats for Intercontinental Flights

KLM’s Economy Comfort Class seats for intercontinental flights are located behind Business Class seats. They provide the same services as regular Economy Class seats, but offer more legroom and recline.

• 10cm/4in more legroom than regular Economy seats
• 4-5cm/1.5-2in more recline than regular Economy seats
• 22.8-27.9cm/9-11in personal entertainment screen
• In-seat power (except Boeing 747s)
• Located in front of the Economy Class section
• Advance seat reservation option

Flying Blue Benefits 

• Zero extra charges for Flying Blue Platinum members.
• 50% discount for Flying Blue Gold members and SkyTeam Elite Plus passengers.
• 25% discount for Flying Blue Silver members. 
• 10% discount for Flying Blue Explorer members.

Economy Comfort Class (European flights)

A view of KLM’s Economy Comfort Class Seats for European Flights 

KLM’s Economy Comfort Class for European flights seats are located in the front section of the Economy Class, so you get to disembark faster. They provide the same services as regular Economy Class, but offer more legroom and recline. 

Major features include:

• 5cm/2in more legroom than regular Economy seats
• 4-5cm/1.5-2in more recline than regular Economy seats
• In-seat power (most aircraft)
• Located in front of the Economy Class section
• Advance seat reservation option

Flying Blue Benefits 

• Zero extra charges for Flying Blue Platinum members.
• 50% discount for Flying Blue Gold members and SkyTeam Elite Plus passengers.
• 25% discount for Flying Blue Silver members. 
• 10% discount for Flying Blue Explorer members.

Economy Class (Intercontinental Flights)

A view of KLM’s Economy Class Seats on Intercontinental Flights 

KLM’s Economy Class seats on intercontinental flights come with an adjustable headrest and an entertainment screen (with headset) for movies, music, and games.

Major features include:

• Standard legroom (79cm/31in)
• Up to 12.5cm/5in recline
• 22.8-27.9cm/9-11in personal entertainment screen
• In-seat power (most flights)
• Free seat selection at check-in
• Adjustable headrest 

Economy Class (European Flights)

KLM’s Economy Class seats on European flights provide standard legroom and recline. You can select an Economy Class seat in the front, middle or back of the cabin—when booking or at the time of checking in.

Major features include:

• Standard legroom (79cm/31in)
• Up to 9cm/3.5in recline
• Advance seat selection 

KLM Seat Choices 

KLM offers the following seat choices for intercontinental and European flights:

KLM Seat Selection Policy

• You can select or change a regular seat free of charge when checking in online or via the mobile app. 
• You can select a regular seat in advance or a special seat by paying a fee.
• The following seats can be reserved at a fee:
  • Economy Comfort seats
  • Seats with extra legroom
  • Seats in a row of 2
  • Front section seats 
• If you’re holding a fully flexible ticket (i.e., a Y, B, or M fare):
  • You can change or cancel your flight free of cost
  • You can select a regular seat for free at any time

If you don’t know what type of ticket you’re holding, go to ‘My Trip’ and click on ‘Select seat’ to check if a change or cancelation fee applies.

• When booking Economy Comfort Class seats, members are entitled to special discounts as shown below:
  • Zero extra charges for Flying Blue Platinum members.
  • 50% discount for Flying Blue Gold members and SkyTeam Elite Plus passengers.
  • 25% discount for Flying Blue Silver members. 
  • 10% discount for Flying Blue Explorer members.
• Group travelers (10 or more passengers) are allowed to choose regular seats at no extra charge for all group members from 8 days before their flight’s departure (until check-in closes).
• If you reserve a seat and then change your flight, you can select the same type of seat at no extra charge on your new flight.

KLM Seat Reservation for Disabled Passengers

If you’ll be requiring special assistance before, during, or after your flight, you must book your service by contacting KLM Cares 48 hours in advance.

KLM Cares’ contact details are as follows:

• Phone (U.S.) (Mon–Sun, 07.00–22.00) 
• Facebook Facebook (24/7)
• Messenger Messenger (24/7)
• Twitter Twitter (24/7) 

KLM Customer Support Phone Numbers

• KLM Customer Contact Center USA
• KLM Reservations Phone Number UK +44-20-7660-0293
• KLM Telephone Reservations Canada +1 866-434-0321 
• KLM Telephone Reservations India 1800-4193-044

• KLM Baggage USA +1-800-618-0104
• KLM Special Assistance (KLM Cares) USA +1-844-797-7723
• KLM Departure and Arrival Times Assistance +1-800-618-0104 
• KLM Flying Blue Customer Service USA +1-800-375-8723
• KLM Online Checking in Assistance USA +1-800-618-0104
• KLM Track Your Claim Track Your Request

KLM In-flight Entertainment (IFE) Services

KLM’s in-flight entertainment services offer 1,000-plus hours of multi-lingual entertainment, and include:

• Movies
  • 200+ movies
  • Languages include English, French, Spanish, German, Arabic, Dutch, Japanese, Chinese, Korean, and Portuguese 
• TV Programs
  • 247+ programs incl. drama, comedy, travel, sports, lifestyle, concerts, etc.
  • Dedicated kids’ channel
• Games 
• Onboard Wi-Fi
  • Free messaging via WhatsApp, Facebook Messenger, WeChat, etc.
  • Different internet packages on demand
• Personal interactive screen (or view on your own device)

KLM Frequent Flyer Program—Flying Blue

Known as Flying Blue, KLM’s loyalty program offers passengers different benefits at each level (Explorer, Silver, Gold, and Platinum). The more you fly, the more Experience Points (XPs) you gain—and the more perks you earn.  You can gain XPs on all eligible flights with KLM, Air France, HOP!, and SkyTeam partners. 

You can join Flying Blue free of charge. After joining, you can earn bonus miles on KLM, HOP! and SkyTeam partner flights, enjoy upgrades and other privileges all over the world. Plus, you’ll be able to redeem your bonus/award miles toward hotel accommodations, vacations, retail products, and car rentals. 

KLM Contact Details

• KLM Reservations Phone Number (toll-free, open 24/7)
• KLM Customer Contact Center USA +1-800-618-0104 
• KLM Reservations Phone Number UK +44-20-7660-0293
• KLM Telephone Reservations Canada +1 866-434-0321 
• KLM Telephone Reservations India 1800-4193-044
• KLM Baggage USA +1-800-618-0104
• KLM Special Assistance (KLM Cares) USA +1-844-797-7723
• KLM Departure and Arrival Times Assistance +1-800-618-0104 
• KLM Flying Blue Customer Service USA +1-800-375-8723
• KLM Online Checking in Assistance USA +1-800-618-0104
• KLM Track Your Claim Track Your Request

KLM Travel Destinations

Passengers with KLM reservations can fly to 145-plus destinations across more than 70 countries in 5 continents—and to 826-plus destinations worldwide with KLM’s codeshare partners.

KLM’s popular destinations include:

• North America
  • Washington
  • Vancouver
  • Toronto
  • Seattle
  • San Francisco
  • Portland
  • New York
  • Montreal
  • Miami
  • Memphis
  • Los Angeles
  • Las Vegas
  • Houston
  • Detroit
  • Dallas
  • Chicago
  • Calgary
  • Boston
• Africa
  • Nairobi
  • Johannesburg
  • Cape Town
• Asia
  • Tokyo
  • Singapore
  • Seoul
  • Mumbai
  • Manila
  • Kuala Lumpur
  • Jakarta
  • Denpasar
  • Bangkok
• Central America
  • Saint Martin
  • Panama City
  • Mexico City
  • Havana
  • Curacao
  • Cancun
  • Bonaire
  • Aruba
• Europe

• Zurich
• Zagreb
• Warsaw
• Vilnius
• Vienna
• Venice
• Turin
• Toulouse
• Stockholm
• Rome
• Prague
• Paris
• Oslo
• Nice
• Newcastle
• Nantes
• Munich
• Moscow
• Milan
• Marseille
• Manchester
• Madrid
• Lyon
• London
• Lisbon
• Linkoping
• Leeds
• Kyiv
• Istanbul
• Helsinki
• Hamburg
• Gothenburg
• Glasgow
• Geneva
• Frankfurt
• Florence
• Edinburgh
• Dublin
• Copenhagen
• Budapest
• Bucharest
• Brussels
• Bristol
• Bologna
• Birmingham

• Bilbao
• Berlin
• Barcelona
• Athens
• Amsterdam
• Aberdeen
• Middle East
• Dubai
• Cairo
• Bahrain
• Muscat
• Oceania
• Sydney
• Melbourne
• South America
• Quito
• Paramaribo
• Lima
• Rio de Janeiro
• Santiago de Chile
• Sao Paulo
• Buenos Aires

Frequently Asked Questions on KLM Reservations