Aer Lingusways (EI) is the flag carrier of Ireland, headquartered in Dublin. It was founded by the Irish government but is now a wholly-owned subsidiary of International Airlines Group (IAG). It operates out of its major hub in Dublin Airport, and its focus cities include Belfast, Cork, and Shannon.
Aer Lingus has a fleet size of 52-plus aircraft. Passengers holding an Aer Lingus booking can travel to 93-plus destinations in 21-plus countries across Europe, Asia, and North America.
Aer Lingus offers 2 cabin configurations—Business Class and Economy Class, with several seat upgrade options.
Aer Lingus was voted Ireland’s Favorite Airline for the third time in 2019 (Irish Independent Travel Awards) and won the 2019 Irish Tourism Industry Award for success and innovation. It won the 2018 Travelers’ Choice Award (TripAdvisor).
Aer Lingus was certified as a 4-Star Airline by Skytrax in 2018. Its subsidiaries include Aer Lingus Regional and Aer Lingus UK.
How to Book Flights on Aer Lingus
You can book flights on Aer Lingus:
By phone
Online through AerLingus.com
With the mobile app (Android or iOS)
At an Aer Lingus ticket office
Through your travel advisor
Aer Lingus Booking by Phone
The easiest way to book flights on Aer Lingus is by phone. Call +from anywhere in the world (open 24/7)—a travel expert will help you with your flight booking at the best possible prices.
How to Book Flights on Aer Lingus Online
Book your ticket through the Aer Lingus official booking site
You can use the Aer Lingus official booking site to book your ticket online as explained below.
Go to AerLingus.com
Select your country from the popup and confirm (for first-time visitors) (the Find Flights box will open by default)
Enter your trip requirements
Click on the Search Flights button
Follow the prompts to:
Choose a fare option
Enter the passenger information
Choose add-ons (optional)
Special Assistance
Add redress number
Confirm your booking by SMS (for USD 2)
Select a seat from the seat map
Purchase checked bags
Hire a car
Enter your payment details
Confirm your booking
Pay
Your e-ticket will be sent to you immediately after you pay.
Aer Lingus Booking with Mobile App
You can use the Aer Lingus mobile app to make a flight booking with your smartphone. You’ll have to download the app (iOS or Android) and open a free account with Aer Lingus. Once you’ve installed the app and opened your account, you can start using the app.
How to Book Meals on Aer Lingus
Aer Lingus offers sandwiches, snacks and other types of treats on flights within Europe. You can purchase these online.
On transatlantic flights:
Meals are complimentary.
Special dietary meals must be booked at least 24 hours (preferably 48 hours) before departure:
Special dietary meals served on Aer Lingus flights include:
Child meal
Diabetic meal
Kosher meal
Low fat meal
Gluten intolerant meal
Low lactose meal
Low salt meal
Muslim meal
Lacto-ovo vegetarian meal
Vegetarian vegan meal
Traveling with Special Travel Requirements
Book special assistance at least 24 hours before departure
You can avail of special assistance at the airport, during boarding and disembarking, and on board the aircraft.
You can book special assistance if:
You require mobility assistance
You require adult/child harnesses
You require visual assistance
You require hearing assistance
You’re travelling with a recognized assistance dog
You’re travelling with a carer
You have a learning difficulty
You’re travelling with children and individuals with autism
You’re pregnant
You have special dietary needs
You’re travelling with a Portable Oxygen Concentrators (POCs) or other medical equipment
Note. You will medical clearance from Aer Lingus if you:
Require oxygen on the flight
You have tetraplegia/quadriplegia
You have an infectious disease
You’ve had a transplant recently
You have a broken lower limb/limbs
You have a psychiatric disorder
You’ve been severely ill recently
You’re travelling with a premature infant
What to Do if You Require Special Assistance on Aer Lingus
If you need any special assistance at the airport, during your flight, or after, you must book your travel as soon as possible and add the Special Assistance service at the time of booking (as explained below)—or request it at least 48 hours before departure.
Online at the time of booking. Click on Special Assistance under Passenger Information and select the type of assistance you will require, as shown in the screenshot below.
If you didn’t book any special assistance when purchasing your ticket, you must fill out the Special Assistance Request Form or inform Aer Lingus at least 48 hours before departure at these numbers:
North America +1-877-351-6882
Canada
Ireland +353-1-886-2009
United Kingdom 0333 006 6921
Other countries Click here
There’s no fee for adding Special Assistance to your booking.
Tips for Passengers Requiring Special Assistance on Aer Lingus
You must always book special assistance in advance to avoid having to wait at the airport.
General Tips
Contact the ground staff for assistance with pre-boarding and check-in procedures.
Passengers with the following disabilities and mobility-related problems may be required to travel with a travel companion for safety reasons:
Severe mental disabilities that prevent a passenger from understanding or applying safety instructions.
Passengers who are blind and deaf and unable to communicate with the crew as a result.
Passengers with a motor-based disability that could prevent them from evacuating.
Most paraplegics.
Passengers may need to present a Medical Information sheet (MEDIF) filled out by their attending physician under certain medical conditions or circumstances (explained in the sub-section below).
Passengers must reach the airport by the recommended arrival time so that they can receive the assistance they need without having to rush.
Passengers with reduced mobility can carry their mobility devices free of cost, subject to limitations (see below).
Specific Tips
Passengers requiring mobility assistance
If you require wheelchair assistance at the airport:
Inform Aer Lingus at least 48 hours in advance if you didn’t at the time of booking by calling (USA/Canada) or +353-1-886-2009 (Ireland). If calling from another country, call the Aer Lingus Reservations Office in that region.
You can avail of the service free of charge.
If you’re traveling with your own wheelchair:
Submit the Special Assistance Request Form to request support at the departure and arrival airports no later than 48 hours before departure, or call Aer Lingus for more information.
Have the following information ready as you will be required to provide it in the form:
Device make and model
Dimensions
Weight
Battery type
Battery wattage
You can carry your wheelchair free of charge in the cabin or check it in at the counter or departure gate.
Both motorized and manual wheelchairs are accepted.
Wheelchairs with wet-cell batteries are not permitted as carry-on baggage or checked baggage, nor are spare wet-cell batteries allowed on the aircraft.
The wheelchairs must be capable of being disassembled into parts not exceeding 264lb/120kg each.
Passengers will be seated as close to the toilets as possible.
The Airbus A330 series are equipped with on-board wheelchairs, but the A320 series is not.
Aircraft restrooms are not wheelchair accessible, but the aisle chairs provide access to the restroom entrance.
The wheelchair must be able to pass through the aircraft doors per the dimensions below:
Aircraft
Front Door Dimensions
Rear Door Dimensions
Airbus A330
W 1.07m x H 1.93m
W 1.07m x H 1.93m
W 76in x H 42in
W 76in x H 42in
Airbus A321
W 0.81m x H 1.85m
W 0.81m x H 1.85m
W 31.8in x H 72.8in
W 31.8in x H 72.8in
Airbus A319/320
W 0.81m x H 1.83m
W 0.81m x H 1.83m
W 31.8in x H 72in
W 31.8in x H 72in
Boeing 757
W 0.84m x H 1.83m
W 0.76m x H 1.83m
W 33in x H 72in
W 29.9in x H 72in
ATR 72
W 0.81m x H 1.75m
W 0.73m x H 1.75m
W 31.8in x H 68.9in
W 28.7in x H 68.9in
ATR 42
W 0.81m x H 1.80m
W 0.75m x H 1.72m
For aircraft seat accessibility details, click here.
Passengers traveling with adult/child harnesses
Aer Lingus does not provide harnesses but allows you to use certain types of harnesses.
Submit the Special Assistance Request Form no later than 48 hours before departure. Be sure to mention the make, model, and other details requested in the form.
AMSAFE CARES harnesses are allowed if used with the aircraft seat belt.
AMSAFE CARES or Crelling harnesses are not allowed to be used in the Business Class cabin for safety reasons.
Crelling harnesses can be used only in Economy Class cabins as follows:
Children up to 5 years of age—Crelling 27I
Children between 5 – 8 years—Crelling 27A
Children between 9 years to adults—Crelling 27B
For safety reasons, harnesses are only allowed on last-row seats, i.e., seats that don’t have seats behind them.
Child restraint device requirements
Children who are 24 months or older may use passenger seatbelts alone—but not children below 24 months of age.
Children who are below 24 months may use an infant loop belt—but not children who are older than 24 months.
Car-type safety belts can only be used by children between 6 – 36 months—but not by children in any other age group.
Amsafe Cares harnesses can be used by children between 12 months – under 5 years of age. However, in exceptional cases, children and other passengers may be accommodated, subject to advance authorization from the Irish Aviation Authority by applying to specialassistance@aerlingus.com.
Passengers requiring vision assistance
Submit the Special Assistance Request Form no later than 48 hours before departure.
Select a seat online at the time of booking or later by calling Aer Lingus before the travel date.
Inform the ticket counter agent that you need help to reach the gate or with check in and/or pre-boarding procedures.
After reaching the airport, request the airport staff for escort assistance through the terminal, and later to pre-board and disembark the aircraft.
The cabin crew will provide individual safety briefings on demand as well as any other assistance required during the flight.
Passengers requiring hearing assistance
Submit the Special Assistance Request Form no later than 48 hours before departure.
Inform the ticket counter agent that you need help to reach the gate or with check in and/or pre-boarding procedures.
Keep an eye on airport monitors for check-in, boarding time, and boarding gate information.
At the airport, switch the hearing aid to ‘T’ where the signage indicates that induction loops are in use. This will reduce the background noise and make the announcements more audible.
After reaching the airport, request the airport staff for escort assistance through the terminal, and later to pre-board and disembark the aircraft.
Individual safety briefings will be provided on demand, and the safety information cards can be viewed via this link.
Hearing aids can be used on the aircraft.
Occupying an emergency exit row seat is not permitted.
Passengers traveling with a recognized assistance dog
Includes guide dogs and other assistance dogs.
Submit the Special Assistance Request Form no later than 48 hours before departure.
Restricted dog breeds will not be accepted in the cabin or hold. They include:
Aggressive breeds such as Tosa, Rottweiler, Pit Bull Terrier, Mastiff, Fila Brazillero, Argentino, American Staffordshire Terrier, American Pit Bull, and Akita.
Brachycephalic/snub-nosed dogs due to their inability to adapt to flying conditions. They include boxers, bulldogs, and pugs.
Must meet all government and quarantine regulations.
For more information, refer to the section titled How to Travel with a Service Animal on Aer Lingus.
Passengers traveling with carers
Submit the Special Assistance Request Form no later than 48 hours before departure.
Passengers are typically required to travel with a carer if they are unable to:
Use the aircraft seat in an upright position when required.
Use the toilet without help.
Eat without assistance.
Administer medical procedures and/or medicines without any assistance.
Aer Lingus will inform the passenger within 5 working days if it feels that the passenger must be accompanied by a carer.
Passengers with learning difficulties
Submit the Special Assistance Request Form no later than 48 hours before departure.
Contact the special assistance department for more information.
Alert a crewmember after reaching the airport.
Passengers traveling with children and individuals with autism
Read the Visual Guides.
Submit the Special Assistance Request Form no later than 48 hours before departure—along with the booking reference of the upcoming flight.
Pregnant passengers
Submit the Special Assistance Request Form no later than 48 hours before departure—regardless of where you’re flying.
For flights within Europe
Can travel up to week #27 without any special requirements.
Between weeks 28 – 35
The Expectant Mother Travel Advice Form must be filled out by a doctor.
The form must be submitted via the special assistance request form or faxed to 00-353-1-886-6868.
Cannot travel upon/after reaching week #36.
For transatlantic flights
Can travel up to week #27 without any special requirements.
Between weeks 28 – 33
The Expectant Mother Travel Advice Form must be filled out by a doctor.
The form must be submitted via the special assistance request form or faxed to 00-353-1-886-6868.
Passengers flying out of North America should contact special assistance for travel clearance.
Cannot travel upon/after reaching week #34.
For more information, contact Aer Lingus.
Other things to remember:
The above-mentioned conditions may not apply to codeshare partners, so check with them.
Always check the destination country’s specific requirements from their local diplomatic office.
Passengers requiring medical clearance
Passengers requiring oxygen
Includes asthmatic passengers requiring oxygen, incl. those whose condition has worsened in the last 48 hours.
Contact the special assistance department at least 48 hours before departure.
Subject to a fee of EUR 150/USD 180 per flight at the time of booking.
Oxygen supplies by Aer Lingus are request-based, and only 1 request can be accommodated per flight.
Aer Lingus can provide 2/4 liters per minute continuously or intermittently, but Airbus A321-neo and Boeing 757 flights can only accommodate 2 liters/minute.
Requests for 4 liters continuously or intermittently cannot be accommodated on flights between Dublin and San Francisco, Bucharest, Bourgas, Athens, the Canary Islands.
Aer Lingus does not supply oxygen in the Business Class cabin of transatlantic A330/A321-neo/B757 aircraft. However, this facility is available in the Economy Cabin of these aircraft.
Passengers are not allowed to use their own oxygen on Aer Lingus. However, approved Portable Oxygen Concentrators (POCs) are permitted.
For medical equipment details, refer to the Carriage of Medical Equipment section.
Passengers with tetraplegia/quadriplegia
Can only travel after receiving medical clearance.
Contact Aer Lingus for assistance.
Passengers with infectious diseases
Can only travel after receiving medical clearance.
Contact the special assistance department at least 48 hours before departure.
Passengers awaiting or receiving transplant treatment
Can only travel after receiving medical clearance.
Contact the special assistance department to reduce the time required to gain clearance and fly when you need to.
Passengers with broken lower limbs
Can only travel after receiving medical clearance due to the possible risk of deep vein thrombosis.
Contact the special assistance department at least 48 hours before departure.
Passengers with psychiatric disorders
Can only travel after receiving medical clearance.
Contact the special assistance department at least 48 hours before departure.
Passengers with recent illnesses
Examples include a recent illness, accident, operation, or heart attack/stroke in the last one month.
Can only travel after receiving medical clearance.
Contact the special assistance department at least 48 hours before departure.
Passengers traveling with premature infants
Applies to premature infants, i.e., infants born at least 3 weeks before their normal delivery date—all the way up to the age of 6 months + the number of days born prematurely.
Can only travel after receiving medical clearance.
Contact the special assistance department at least 48 hours before departure.
Passengers with special dietary needs
Passengers can place a special meal request:
At the time of booking—online or by phone.
Later by submitting a request through this form—but at least 48 hours before their flight’s departure.
For details, refer to this page.
Passengers traveling with Portable Oxygen Concentrators (POCs) and Other Medical Equipment
The following devices that comply with FAA regulations are accepted in the cabin:
POCs and the other devices mentioned above can only be used in the Economy Class cabin—not in the Business Class cabin.
Defibrillators and devices with in-built or attached standalone humidifiers cannot be used.
If traveling with a non-approved assistive device incl. POC, the passenger must provide additional data for approval.
Fill out the medical information form (along with the device information) and send it to the special assistance department at least 48 hours before departure.
Battery requirements
Onboard supply of power is not provided. Passengers traveling with medical equipment must carry sufficient batteries and ensure that they are fully charged and able to run the device for at least 150% of the maximum expected flight duration.
Each spare battery should be prevented from short-circuits.
Devices with wet-cell batteries will not be accepted.
Spare lithium batteries:
Are only allowed as carry-on items.
Must be adequately protected, with the terminals securely taped to prevent any chances of short-circuiting.
If carrying a device such as a defibrillator with a lithium metal battery, the battery must be removed.
If carrying a defibrillator in a checked bag, inform Special Assistance in advance.
Some devices cannot be used onboard due to safety reasons. For details and verification, special assistance department at least 48 hours before departure. The phone numbers are:
United States +1-516-622-4228
Ireland (01) 761 7839/1890 800250
United Kingdom 0333 006 6921
Other countries Click here
Passengers intending to use an FAA-approved device onboard must:
Purchase their tickets.
Ensure that the device will meet FAA’s requirement of 150% battery runtime.
Have the attending physician fill out, sign, and date the medical information form within 10 days of the outbound flight’s departure.
Submit the above-mentioned form to the special assistance department at least 48 hours before the outbound flight’s departure.
For more information, refer to FAA’s Acceptance Criteria for POCs.
Notes
If you’re flying from the United States, check out the TSA website for screening and procedure-related information. Also go through TSA’s Cares program for other travel-related information.
If you’re carrying medicines for on-board use, bring them in your carry-on baggage.
How to Check Your Aer Lingus Flight Status
You can check your Aer Lingus flight status in 2 ways:
By origin and destination cities
By flight number
To check your Aer Lingus flight status online:
Go to AerLingus.com
Click on the Flight Status tab
To check flight status by Cities(opens by default)
To check flight status by Flight Number
Select your:City of origin (From)Destination city (To)Date Click on the Check Flight Status button
Select the Flight Number option Select your:Flight Number DateClick on the Check Flight Status button
The flight status will appear. You can also use your mobile app to check your flight status.
How to Book Cheap Flights on Aer Lingus
Check out the latest offers on this page.
Join AerClub (free) for special fares, perks, and upgrades.
For cheap flight bookings, call
How to Get Senior Discounts on Aer Lingus
Aer Lingus usually does not offer discounts to senior citizens. However, if you’re looking for a discounted Aer Lingus Booking, call Aer Lingus Reservations at .
Aer Lingus Group Booking Discount
Aer Lingus group booking discounts are available for groups comprising between 7 and 25 passengers (or more). You can make the group bookings by phone or online through Aer Lingus’ official website.
How to Make a Group Booking by Phone
If you’re making a group booking by phone, call (or your local Aer Lingus office). A travel advisor will guide you through your group booking and help you book your trip at the best possible prices.
How to Make a Group Booking Online
If you’re making a group booking online, go to the Group Travel page on Aer Lingus, and fill out the online form. You don’t have to confirm all the passenger names until 10 days before your flight’s departure. Just fill out the details under your name to make sure you get a low fare, and complete your booking through the Manage Trip page on AerLingus.com before the 10-day deadline.
To make a group booking online:
Go to AerLingus.com
From the Plan and Book dropdown, click on the Groups link
Fill out the online form and submit
Note. If your group has more than 25 passengers, you’ll have to contact Aer Lingus directly by phone.
Aer Lingus Group Bookings Contacts
Below are a few important Aer Lingus Bookings contact numbers.
United States (24/7, U.S. toll-free)
UK and Northern Ireland 0333 004 5222
Ireland (01) 761 7840
Australia + 0061 2 8349 9876
Austria +43 1 585 36 30 40
Belgium +32 2 7120 499
France +33 1 53 43 79 10
Germany +49 89 552 533 52
Italy +39 02 4345 8323
Luxembourg +32 2 7 120 499
Netherlands +31 20 655 1733
Switzerland +41 44 286 99 65
Portugal +35 121 36 65 734
Spain +34 902 402737
Aer Lingus Manage Booking
Use the Manage Trip feature to cancel or modify your Aer Lingus booking
A screenshot of the Manage Trip functionality on Aer Lingus’ website
Manage Tripis a useful feature that allows you to manage your booking online through www.AerLingus.com. You can use it to:
View your travel itinerary
Change dates and/or flights
Cancel your flight booking
Select your seat
Order a meal
Check in online
Print your boarding pass
Purchase excess baggage
Book hotels
Rent a car
To manage your trip online:
Go to the homepage: www.aerlingus.com
Click on the Manage Trip tab
Enter the following information to retrieve your flight booking:
Your booking reference number
Your family name
Click on the Manage Trip button
Follow the on-screen prompts to:
View your travel itinerary
Change dates and/or flights
Cancel your flight booking
Select your seat
Order a meal
Check in online
Print your boarding pass
Purchase excess baggage
Book a hotel
Rent a car
How Can I Change My Booking on Aer Lingus
You can change/modify a booking on Aer Lingus by phone or online. To change your booking by phone, just call or your local office, provide your ticket details (e-ticket number/booking reference number and name), and a travel expert will make the required changes.
There’s only pre-condition to changing your flight booking online—you should have purchased your ticket directly from Aer Lingus. To change your flight booking online, go AerLingus.com, click on the Manage Trip tab, and enter your flight details (i.e., booking reference number and family name). Now select the flight booking that shows up, i.e., the one you want to modify, and make whatever changes you want by following the on-screen prompts.
For step-by-step instructions, refer to the section above titled Aer Lingus Manage Booking.
Aer Lingus Customer Service Phone Numbers
You can contact Aer Lingus Customer Support at the phone numbers below.
United States
Automated Flight Information +1-516-622-4022 preflightcareusa@aerlingus.com
Special Assistance +1-516-622-4228 specialassistance@aerlingus.com
Customer Service +1-888-578-4806 (incl. Pet Travel arrangements)
AerClub +1-888-750-0868 Contact via this form
Cargo Reservations +1-800-223-7660
Delayed or Missing Bags +1-855-567 8224/310-881-3405
Canada
AerClub +1-888-750-0868
Ireland
Reservations 1890 800600
Special Assistance (01) 761 7839/1890 800250
AerClub (01) 761 7842/1890 800258
United Kingdom
Reservations 0333 004 5000
Special Assistance 0333 006 6921
AerClub 0333 0045777
Austria +43 12 06 09 26 75
Belgium +32 25 85 52 43
France +33 18 69 95 728
Germany +49 69 94 51 89 915
Italy +39 06 89 38 65 02
Luxembourg +35 23 42 08 09 055
Netherlands +31 707 006 106
Portugal +351 21 3665399
Spain +34 918 362265
Switzerland +41 44 52 46 766
Australia + 0061 2 8349 9876
Aer Lingus Travel Classes
Aer Lingus offers 2 travel classes—Economy Class and Business Class. Short-haul flights within Europe offer several seat options but do not have Business Class seats. Long-haul transatlantic flights offer both EconomyClass and Business Class seats with a few options in both classes.
Flights within Europe
AerSpace Seats
Premium Seats
Front Seats
Extra Legroom Seats
Standard+ Seats
Standard Seats
Transatlantic Flights
Business Class Seats
Extra Legroom Seats
Preferred Seats
Front Seats
Standard+ Seats
Standard Seats
Flights within Europe
A view of seat options available on flights within Europe
Aer Lingus Seat Booking Price and Seat Options—Flights within Europe
AerSpace Seats
Included in the AerSpace fare and available on select flights, these seats feature:
A front-row location
4 seats per aircraft
Vacant middle row
Dedicated storage for carry-ons
Complimentary lounge access
Fast track security
Priority boarding
On-board refreshments
Premium Seats
Available on select flights (A330/A321 neo)
Lie-flat sleeper seats
Preferred Seats
Seat booking price starts from €16.99
Located in the front section of the aircraft
Faster exit
Front Seats
Seat booking price starts from €11.99
Located behind Preferred Seats in the front section of the aircraft
Faster exit
Extra Legroom Seats
Seat booking price starts from €16.99
Offer more legroom due to exit-row location
Passengers with reduced mobility and under-14 children not allowed
Standard+ Seats
Seat booking price starts from €8.99
Located near the middle or back of the aircraft
Standard Seats
Seat booking price for a window/aisle seat starts from €3.99
Normal seats
Transatlantic Flights
A view of the seat options available on transatlantic flights
Aer Lingus Seat Booking Price and Options—Transatlantic Flights
Business Class Seats A view of Aer Lingus Business Class seats
Aer Lingus’ Business Class seats are available on long-haul transatlantic routes such as North America.
Major features
Priority check-in, boarding, and bag drop-off
Exclusive lounge access at select airports
Includes a US pre-clearance lounge in Dublin airport (51st&Green) (no need to go through US Customs and Immigration at your destination airport)
Fully-lie flat seats
65in long
22in wide
16in high-definition screens
Onboard TV (90-plus hours of TV shows)
Movies on demand
Music videos (1,000-plus hours of music albums)
Free Wi-Fi
In-seat power
Complimentary drinks and snacks
Luxury dining
Extra Legroom Seats
Seat booking price starts from €99.99/USD 114.99
More legroom and comfort
Preferred Seats
Seat booking price starts from €69.99/USD 79.99
Located in the front section of the aircraft
Faster exit
Front Seats
Seat booking price starts from from €54.99/USD 64.99
Located behind Preferred Seats in the front section of the aircraft
Faster exit
Standard+ Seats
Seat booking price starts from €39.99/USD 49.99
Located near the middle or back of the aircraft
Standard Seats
Seat booking price for window/aisle seats starts from €24.99/USD 29.99
Normal seats
Aer Lingus Fare Types
Aer Lingus’ offers several fare options with extra add-ons.
Fare Options for Flights within Europe
Saver
Plus
Advantage
AerSpace
Cabin bag
✔
✔
✔
✔
Avios points
✔
✔
✔
✔
Tier Credits
✔
✔
✔
✔
Checked bag (1 x 20kg)
x
✔
✔
✔
Advance seat selection
x
✔
✔
✔
Priority boarding
x
✔
✔
✔
Standby option for an earlier flight
x
✔
✔
✔
No change fee (except fare difference)
x
x
✔
✔
Refund eligibility
x
x
✔
✔
Lounge access
x
x
✔
✔
‘Fast Track’ security at Dublin airport
x
x
✔
✔
Complimentary drink and snack
x
x
x
✔
Front-row seating with vacant middle seat
x
x
x
✔
Fare Options for Transatlantic Flights
Saver
Smart
Flex
Business
Business Flex
Cabin bag
✔
✔
✔
✔
✔
Complimentary meal
✔
✔
✔
✔
✔
Avios points
✔
✔
✔
✔
✔
Tier Credits
✔
✔
✔
✔
✔
Checked baggage Economy—1 x 50lb/23kg Business—3 x 50lb/23kg)
x
✔
✔
✔
✔
Advance seat selection
x
✔
✔
✔
✔
No change fee (except fare difference)
x
x
✔
✔
✔
Dedicated check-in and lounge (incl. Revival lounge in Dublin)
x
x
x
✔
✔
Priority boarding
x
x
x
✔
✔
Lie flat seats
x
x
x
✔
✔
Complimentary Wi-Fi on Airbus A330/A321neo LR
x
x
x
✔
✔
Luxury dining
x
x
x
✔
✔
Standby for an earlier flight
x
x
✔
✔
‘Fast Track’ security at Dublin airport
x
x
x
✔
✔
Refundable fare (except administration fees)
x
x
x
x
✔
Note.Flex and Business Flex fares are fully refundable if you cancel at least 2 hours before departure. Business fares are partially refundable (i.e., less 15% plus unused government taxes).
Aer Lingus Seat Selection
Pre-book seats on Aer Lingus from 30 days to 30 hours before departure
Advance seat selection is available for a fee from 30 days to 30 hours before departure (except on Saver fares). However, seat selection is free within 30 hours of departure.
Aer Lingus Seat Choices
Your seat choice will depend on your route, as shown below.
Seat Choices on Flights within Europe
Seat Choices for Transatlantic Flights
AerSpace SeatsPremium Seats Front SeatsExtra Legroom SeatsStandard+ SeatsStandard Seats
Business Class SeatsExtra Legroom SeatsPreferred SeatsFront SeatsStandard+ SeatsStandard Seats
How to Book Your Seat Can I pre-book seats on Aer Lingus?
You can book a seat of your choice (or purchase if your fare doesn’t include seat selection):
When purchasing your ticket
Online via Aer Lingus’ official website
Via Aer Lingus’ mobile app
Through a ticket office/call center
Through a travel agency
After purchasing your ticket
Online via the Manage Trip option
Via Aer Lingus’s mobile app
Through a ticket office/call center
Through a travel agency
At the time of checking in
Online via Aer Lingus’ official website
Via the mobile app
At the airport
Self-service kiosk (FastPass)
Airport counter
Passengers can select their seats free of charge when online check-in opens—starting 30 hours before departure for flights within Europe, and 24 hours before departure for transatlantic flights. However, the seat choice can be limited at this stage.
Aer Lingus Seat Reservation for Disabled Passengers
If you didn’t make any Special Assistance request at the time of booking, you must notify Aer Lingus at least 48 hours before departure. For contact details, refer to the section titled What to Do if You Require Special Assistance on Aer Lingus.
Aer Lingus Reservations Phone Numbers
Below are a few important Aer Lingus Reservations numbers.
United States
Phone Reservations (24/7, U.S. toll-free)
Group Reservations (24/7, U.S. toll-free)
Cargo Reservations +1-800-223-7660
Canada (24/7, U.S. toll-free)
Ireland 1890 800600
United Kingdom 0333 004 5000
Austria +43 12 06 09 26 75
Belgium +32 25 85 52 43
France +33 18 69 95 728
Germany +49 69 94 51 89 915
Italy +39 06 89 38 65 02
Luxembourg +35 23 42 08 09 055
Netherlands +31 707 006 106
Portugal +351 21 3665399
Spain +34 918 362265
Switzerland +41 44 52 46 766
Australia + 0061 2 8349 9876
Aer Lingus In-flight Entertainment (IFE) Services
A view of Aer Lingus’ seatback Inflight Entertainment services
Aer Lingus provides seatback screens on most aircraft. The in-flight entertainment system varies by aircraft and includes:
Movies
TV Shows
Music
Games
Wi-Fi
Aer Lingus Loyalty Program—AerClub
Aer Lingus’s loyalty program is known as AerClub. After joining and becoming a member, you can earn Avios reward points when booking flights on Aer Lingus and partner airlines, as well as on non-flying purchases from brands such as retail, hotels, and car rentals across Ireland, Europe, and North America. The membership tier levels start with Green and rise to higher tiers upon reaching subsequent thresholds—such as the Silver, Platinum, and Concierge.
What is Avios?
Avios is a global currency that is owned by the International Airlines Group (IAG), which also owns Aer Lingus, British Airways, Vueling, and Iberia. It is used by the frequent flyer programs of The British Airways Executive Club and Iberia Plus and has more than 7 million users worldwide. Avios’ strategic partners include Marriott, Heathrow Express, and Kildare Village Outlet Shopping.
After joining AerClub (free), you can start earning:
Avios reward points when you fly on Aer Lingus and select partner airlines.
Reward points on non-flying purchases in Ireland, Europe, and North America.
Exclusive benefits on Aer Lingus and partner airlines.
Perks and privileges—flight booking, seat upgrades, check-in, baggage allowance, etc.
You will also be able to redeem your miles points for:
Hotel stays
Car rentals
Vacation packages
Retail products
Aer Lingus Travel Destinations
A view of Aer Lingus’ travel destinations
Aer Lingus flies to 93-plus destinations in 24 countries across Europe,North America, the Canary Islands, and the Asian part of Turkey.
Popular Destinations
United StatesWashington, D.C.Seattle OrlandoSan Francisco NewarkPhiladelphia BostonHartford ChicagoNew York City Los AngelesGermany Munich BerlinStuttgart HamburgFrankfurt DüsseldorfGreeceRhodesAthens CorfuPortugalFaroLisbonIsle of ManDouglas
IrelandShannon KnockKerry DublinDonegal CorkTurkeyIzmirSpainTenerifeSantiago de CompostelaPalma de MallorcaMálaga MadridLas Palmas BilbaoLanzarote AlicanteFuerteventuraBarcelonaPolandWarsawJerseySaint Helier
United KingdomLondon BristolNewquay BelfastManchester EdinburghGlasgow BlackpoolLeeds/Bradford Birmingham AberdeenNewcastle Upon TyneFranceToulouseRennes PerpignanParis NiceNantes MontpellierMarseille LyonBordeaux Finland RovaniemiHungaryBudapestNetherlandsAmsterdam
Frequently Asked Questions on Aer Lingus Booking
How do I make Aer Lingus tickets booking?
One of the cheapest ways to book Aer Lingus flights is to call +.This Aer Lingus online booking number is toll-free in the U.S and Canada, open 24/7, and offers discounted fares all year-round. You can also make an Aer Lingus booking through the website, AerLingus.com, mobile app, ticket office, or your travel agent.
How do I book seats on Aer Lingus?
You can book seats on Aer Lingus when you’re purchasing—online through the website, mobile app, or phone, or through your travel agent.
You can book your seat later using any of the methods suggested above, i.e., online, mobile app, phone, or through your travel agent. You can also book your seat at the time of checking in, including at the airport (the seat choices can be very limited at this stage).
If you’re doing it online, go to AerLingus.com, click on Manage Trip, retrieve your flight by entering your booking reference number and name, and follow the prompts to book your seat.
How can I change my seat after booking it?
If you’ve already selected a seat at the time of booking or later via the Manage Trip option, you cannot change it until the flight opens for check-in (30 hours before departure within Europe, and 24 hours before departure for transatlantic flights).
● To select or change your seat online: ● Go to AerLingus.com ● Click on the Manage Trip tab ○ To retrieve your flight booking, enter your: ○ Booking reference number ● Family name ● Hit the Manage Trip button ● Select your flight ● Follow the prompts to change your seat
Do I have to buy a ticket for my lap infant?
Yes, you do. The one-way fare for infants up to 24 months of age is: ● €25 (or its equivalent) on flights within Europe. ● 10% of the adult fare on flights to North America. Children who reach their second birthday must travel on their seats, subject to the applicable fare.
How is Aer Lingus as an airline?
Aer Lingus was certified as a 4-Star Airline by Skytrax in 2018. It was voted Ireland’s Favorite Airline for the third time in 2019 (Irish Independent Travel Awards) and won the 2019Irish Tourism Industry Award for success and innovation. It won the 2018 Travelers’ Choice Award (TripAdvisor). Passengers traveling on a Business Class fare from Dublin to the United States can getpre-cleared at the Dublin airport lounge (51st&Green), which means they don’t have to go through US customs and immigration when they land in the United States. Aer Lingus is owned by the International Airlines Group (IAG), which also owns Aer Lingus, British Airways, Vueling, and Iberia. Its subsidiaries include Aer Lingus Regional and Aer Lingus UK.
The Aer Lingus Reservations number is +. This number is open 24/7 and toll-free if you’re calling from the United States or Canada.
I can’t find my Aer Lingus booking reference number, what should I do?
If you have booked your ticket directly through Aer Lingus (website, mobile app, or call/ticket center), you will find your booking reference number in the confirmation mail you would have received after booking your ticket, or by logging into your Aer Lingus account (if you have one) and viewing your upcoming/past trips. However, if you purchased your ticket from a third party, you will have to ask them.
Note. If you have not received your booking reference number, contact Aer Lingus via Twitter or Facebook and provide the following information: ● Your full name ● Your flight details ● The email you used to make the booking
Aer Lingus’ social media team will not be able to help you find your lost booking reference number if you booked your ticket from a third party, or made changes to your booking through a call center.
I lost my Aer Lingus booking reference for a ticket I purchased from a travel agent, what should I do?
If you’re unable to find your booking reference number for a ticket you purchased from a travel agent, you must contact your travel agent. Provide your full name, flight details, and your contact details such as the email ID you shared with the travel agent at the time of booking your ticket.
How can I pre-book seats on Aer Lingus?
You can pre-book your seat(s) on Aer Lingus at the time of booking your ticket (online, mobile app, ticket office/call center/travel agent), or after booking your ticket (online via Manage Trip, or any other option mentioned earlier), or at the time of checking in (online or at the airport).
Does Aer Lingus offer discounted fares for infants and children?
Yes, Aer Lingus offers discounted fares for infants and children. Infants up to 2 years of age are charged 10% of the accompanying adult’s fare. Children between 2 – 12 years of age are charged 75% of the applicable adult fare (in most cases).
However, if you’re an adult traveling with 2 infants, only 1 infant is allowed to sit on your lap. The other child must be able to occupy a separate seat using a pre-approved car seat. The extra seat’s fare will be the same as the fare for children between 2 -12 years of age, i.e., 75% of the adult fare, but it can only be booked through an Aer Lingus ticket office or a travel agency. However, children traveling on Royal Laurel Class fares are not permitted to use child restraint systems.
How do I contact Aer Lingus Reservations USA?
You can contact Aer Lingus Reservations office in the USA at this number: +1-844-902-2949.
How to book Aer Lingus with United Miles?
You will have to either book your award flight online or by calling the United Customer Contact Center at +1-800-UNITED-1 (1-800-864-8331) if you’re calling from the U.S. or Canada because award tickets are not issued at the airport.
● To book an Aer Lingus flight online with United Miles: ● Go to United Airlines’Book an award flightpage ● Enter your travel details ● Let the All airlines option (under Show flights from) remain selected ● Click on the Find flights button ● In the pop-up box that appears, enter your MileagePlus number and password and click on the Sign in button ● From the award flight options that appear, find abox that says Operated By Aer Lingus which meets your preference ● Click on the Select button appearing below the award flight cost ● Follow the prompts to complete your booking
You may have to pay service charges to book your award flight, depending on your travel date, MileagePlus status, and ticket.
How to book flights with Avios on Aer Lingus?
You can book flights with Avios on Aer Lingus by phone or online. To book by phone, call +1 and inform the travel expert you want to book a flight with Avios on Aer Lingus.
To book a flight online with Avios on Aer Lingus: ● Open an AerClub account on Aer Lingus—it’s free. ● Now log in to your AerClub account. ● Search for your flight/flights on Aer Lingus. ● Select your flight. ● Select an Avios discount from the options that appear on the payment page. ● Pay for the flight (partly or fully) with Avios.
Can I change my booking on Aer Lingus?
Yes, you can change your flight booking on Aer Lingus by phone or online through the Manage Trip tab. Remember, you can make online changes to your flight only if you purchased your ticket directly from Aer Lingus. Otherwise, you’ll have to contact the person or agency through which you purchased your ticket.
How do I book with points on Aer Lingus?
You can book your Aer Lingus ticket with Avios points either by phone or online by logging into your AerClub account. After logging in, search for your preferred flight/flights, select from the options that appear on the payment page, and pay for the flight partially or fully with your points.
Can I modify a booking on Aer Lingus?
You can modify your flight booking on Aer Lingus by phone or online. If you’re modifying your flight booking online, you can do it through the Manage Trip tab. However, this is possible only if you booked your ticket directly from Aer Lingus.
Can I make a booking cancellation on Aer Lingus?
Yes, you can cancel your flight booking on Aer Lingus’ website if you purchased your ticket directly from Aer Lingus (website, mobile app, call center, or ticket office). To cancel, select the Manage Trip tab, retrieve your flight, select it, and follow the prompts to cancel it.
How do I manage my Aer Lingus flights with manage booking?
You can manage your Aer Lingus flights through the Manage Trip functionality. Go to the homepage (AerLingus.com), click on Manage Trip, and retrieve your flight booking by entering the required information. Now select your flight and make whatever changes you want.
Can I use the Aer Lingus manage my booking for check in?
Yes, you can use Aer Lingus manage my booking, known as Manage Trip, to check in for your flight.
On Aer Lingus can you add baggage after booking?
Yes, Aer Lingus allows you to add baggage after booking. You can add baggage by phone or online through Manage Trip if you booked your ticket directly through Aer Lingus.
Can I change my booking on Aer Lingus?
Yes, you can change your booking on Aer Lingus by phone or online through Manage Trip if you booked your ticket directly from Aer Lingus. You may have to pay a fee, depending on your fare conditions.
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