TUI Name Change Policy
TUI name change policy requires that the name on your ticket match the name on your passport and/or legal ID for several reasons:
- Security Protocols. Air travel security is stringent, and the name match is a basic requirement to verify the traveler’s identity. This is part of the security protocols to prevent fraud, identity theft, and other illegal activities.
- Immigration and Customs. When traveling internationally, the information on your ticket must match your passport because immigration and customs officials use these documents to verify your identity and nationality.
- Avoiding Delays and Complications. A mismatch between the names on your ticket and ID can lead to delays, additional scrutiny, or even denial of boarding at the airport. This can disrupt your travel plans and result in unexpected costs.
- TUI’s Policies. Like other airlines, TUI also has strict policies regarding name accuracy on tickets. Correcting a name error after booking can be costly or, in some cases, may even ticket cancellation.
- Consistency in Travel Documents. Keeping your travel documents consistent ensures a smoother travel experience. This includes matching names on reservations for hotels, car rentals, and other travel-related services.
To avoid potential issues, double-check your name and ensure it matches exactly with the name on your legal ID or passport when booking your airline ticket. If it does not, you must contact TUI immediately and have the mistake rectified. This will ensure that you’re not denied boarding on the day of travel.
The major highlights of TUI name change policy are as follows:
- Name corrections relating to spelling errors, etc., are free provided:
- There’s no change of passengers, and
- TUI believes you’re correcting a mistake and not transferring the ticket to someone else
- Name changes can include the change of name of a passenger on the same ticket—such as due to marriage, divorce, etc.—or the transfer of a ticket to someone else. Both are permitted but for a fee.
- TUI Flex tickets allow a one-time name change for free up to 28 days before departure, (including the lead passenger’s name). You can also change or cancel such tickets without any penalty up to 28 days before departure.
- Name changes involving the transfer of ticket to a third party:
- Apply to all segments of a flight booking.
- Cannot be made if one or more legs of a journey have already been executed.
- Name changes must be supported by supportingdocumentation, such as:
- A marriage certificate, divorce decree, court papers, etc.
- Your passport, driver’s license, or other government-issued ID
TUI Name Correction Policy
TUI allows you to correct misspellings of names at no additional charge, as long as you’re not transferring the ticket to another person—and TUI is convinced that you are not trying to change the flight booking to someone else.
TUI Name Change Fee
TUI name change fee is £25 per passenger, provided you apply for the name change before undertaking any part of your journey. However, no name change fee applies to TUI Flex tickets up to 28 days before departure, where you can change all the names on a ticket once, incl. the lead passenger’s name.
Note. You can also change or cancel TUI Flex tickets without any penalty up to 28 days prior to departure.
TUI Name Change Process
To correct or change the name on your ticket—or transfer your ticket to someone else—you must contact TUI by phone or via Facebook Messenger. You cannot make name changes or corrections online.
Frequently Asked Questions on TUI Name Change Policy
Navigating the complexities of air travel can often lead to questions, especially when it comes to modifying your booking details. The FAQs below on TUI name change policy provide clear answers on name corrections and name changes on flight tickets. Do go through it to ensure that you understand the procedures, fees, and documentation required to make your journey with TUI as smooth as possible.
Yes, you can change the name on your TUI flight ticket. TUI change name policy allows for both name corrections of spelling errors or similar mistakes at no additional charge, as well as changes to the name on a ticket, such as due to marriage or divorce, or transferring the ticket to another person, which is permitted but subject to a fee.
Like all airlines, TUI requires a name match to comply with stringent air travel security protocols, prevent fraud, and ensure smooth immigration and customs processes.
Yes, you can correct spelling mistakes in your name on a TUI ticket for free, as long as the correction does not involve changing to another person’s name.
TUI allows name corrections for free if there’s no change of passengers and it’s clear that the correction is for a mistake, not for transferring the ticket to someone else.
Yes, TUI allows the transfer of a ticket to another person, but this service is subject to a fee. However, TUI Flex tickets allow one-time name changes for free up to 28 days before departure, where you can change all the names on a ticket, including the lead passenger’s name.
TUI charges a flat £25 fee per passenger for name changes, provided the change is requested before any part of the journey has been undertaken. No name change fee applies to TUI Flex tickets, which allow one-time name changes free of charge up to 28 days before departure.
Yes, name changes must be supported by relevant documentation, such as a marriage certificate, divorce decree, court papers, or government-issued ID.
TUI does not allow name changes if one or more legs of the journey have already been completed.
To request a name change or correction, you must contact TUI directly by phone or via Facebook Messenger; such changes cannot be made online.
Yes, a name correction typically involves minor spelling mistakes and is free, whereas a name change, including changing the ticket to another person’s name, involves a fee.
Double-checking your name is important to prevent mismatches that can lead to boarding denials, travel delays, and additional costs, and to ensure compliance with TUI’s strict name change policy.
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