Etihad Airways Egypt Office 

Egypt

The Etihad Airways Egypt city office is located at World Trade Center, 1191 Cornich El-Nil, South Tower – 9th Floor, Cairo. The office hours are from 9am to 4pm (Sun – Thurs). You can reach the office by phone at 0800-0000-147 (open 24 hours). 

The Etihad Airways airport office is located at Cairo International Airport on Oruba Road in Heliopolis, Cairo. You can reach the airport by phone 24/7 for ticketing and inquiries at 0800-0000-147.

Etihad Airways cargo office is located at 79B, Elmoltaka EL-Araby District, Sheraton Area, Heliopolis, Cairo. The office hours are 9am to 5pm (Sun-Thurs). You can reach the office by phone at +2 0100 5119944/22691010/22673122/22678393/22667820) or email via khaled.awad@haegroup.com. Refer to the section below to learn about the contact details and office hours of the export and import offices.

Etihad Airways Offices in Egypt
City Office
AddressEtihad Airways 
1191 Cornich El-Nil
South Tower – 9th Floor
World Trade Center
Cairo, Egypt
Office Hours9.00am – 4.00pm
(Sunday to Thursday)
Telephone Reservations 0800-0000-147 (24 hours a day)
City Office +20-2-2578-1303
Airport Office
AddressEtihad Airways 
Cairo International Airport (CAI)
Oruba Road, Heliopolis
Cairo, Egypt
TelephoneBooking/Inquiries 0800-0000-147 (Open 24/7)
Airport +02-26966300 
Cargo Office
Etihad CargoImportExport
NameHeavyweight Air ExpressCACC Cargolinx
(Ground Handling Agent)
Tristar Cargo System
(General Sales Agent)
Address79B, Elmoltaka EL-Araby District
Sheraton Area
Heliopolis
Egypt, Egypt
Egypt Airport Cargo Company
(CACC)
CAI International Airport
Egypt, Egypt
Building #4, 4th Floor,
Nr. 1155 Markaz Al Maalomat Street
Sheraton Area
Heliopolis, Egypt, Egypt
Telephone+2 0100 5 11 99 44
+2 02 22667820/22691010
+2 02 22673122/22678393
+2 0222 670684+202 22 690965
+202 21 8039998
Emailkhaled.awad@haegroup.comcai.exp@cargolinx.com
cai.imp@cargolinx.com
Ahmed.Ashraf@etihadegypt.com
Websitewww.haegroup.comwww.cargolinx.comwww.tristarcargo.com
Office Hours9.00am – 5.00pm 
(Closed Fri-Sat)
8.00am – 5.30pm 
(Closed Fri-Sat)
9.00am – 5.00pm
(Closed Fri)

Queries/Services Handled by the Etihad Airways Office in Egypt

Below are some of the services provided by the Etihad Airways offices in Egypt. To learn more about them, click on the links or call.

Flight BookingFlight Status/Information
Unaccompanied Minor BookingService Animals
Check-in AssistanceFlight Cancellation
Flight ChangeKiosk Check-in Assistance
Group BookingsMobile Check-in Assistance
Seat AssignmentsWeb Check-in Assistance
Airport LoungesSeat Upgrades
Immigration Enquiries/ServicesSpecial Assistance
Senior DiscountsIn-Flight Entertainment
Visa-related InformationIn-Flight Meals
Missing Baggage IssuesSports Baggage
Name Change/CorrectionMusical Baggage
Lost & Found BaggageBaggage Purchase
Pet Reservations

About Etihad Airways 

Etihad Airways (EY), headquartered in Khalifa City, Abu Dhabi, is the second national airline of the United Arab Emirates (UAE). It manages over 1,000 weekly flights, serving more than 120 destinations across the Middle East, Asia, Africa, Europe, Australia, and North America.

The airline has established 46 codeshare partnerships, enabling global connectivity through its extensive flight network.

Etihad offers several cabin options, including First Class, Business Class, and Economy Class, along with The Residence—a deluxe suite for two on the Airbus A380.

Skytrax has awarded Etihad Airways a 5-star rating, recognizing its excellence with accolades such as World’s Best First Class, Best First Class Onboard Catering, and Best First Class Airline Seat.

Corporate Office Details

AddressEtihad Airways
PO Box 35566
Khalifa City A
Abu Dhabi, UAE
Telephone+971-2-5110000
+971-50-818-1214
+971-2-5111400
Websitewww.etihadairways.com

Frequently Asked Questions

If you’re planning to travel with Etihad Airways and need information about the airline’s services in Egypt, you might find the answers you’re looking for in the section below about Etihad Airways Office in Egypt . It provides useful details about the airline’s city, airport, and cargo offices, including locations, contact information, and the range of services offered to passengers and businesses alike.

Where is the Etihad Airways city office in Egypt?

The Etihad Airways Egypt city office (Cairo) is located at World Trade Center, 1191 Cornich El-Nil, South Tower – 9th Floor, Cairo.

What are the office hours for the Etihad Airways city office in Egypt?

The office hours of the Egypt office in Cairo are from 9am to 4pm, Sunday to Thursday.

How can the Etihad Airways city office in Egypt be contacted by phone?

You can reach the centralized reservations office for Egypt by phone at 0800-0000-147 (open 24 hours) and +20-2-2578-1303 (Cairo).

Where is the Etihad Airways airport office located in Egypt?

The Etihad Airways airport office in Egypt is located at Cairo International Airport on Oruba Road in Heliopolis, Cairo.

How can the Etihad Airways airport office in Egypt be contacted for booking and inquiries?

The airport office can be contacted 24/7 for ticketing and inquiries at 0800-0000-147.

Where is the Etihad Airways cargo office located in Egypt?

The cargo office is located at 79B, Elmoltaka EL-Araby District, Sheraton Area, Heliopolis, Cairo.

What are the contact details for the Etihad Airways cargo office in Egypt?

The cargo office can be reached by phone at +2 0100 5119944, +2 22691010, +2 22673122, +2 22678393, +2 22667820, or email via khaled.awad@haegroup.com.

What services are provided by the Etihad Airways offices in Egypt?

Services include flight status information, booking, cancellation, changes, group bookings, seat assignments, upgrades, special assistance, senior discounts, visa information, sports and musical baggage handling, baggage purchase, pet reservations, unaccompanied minor booking, service animals, check-in assistance, airport lounges, immigration services, in-flight entertainment and meals, and handling of missing, lost, or found baggage.

What is the address of Etihad Airways corporate office?

The corporate office is located at PO Box 35566, Khalifa City A, Abu Dhabi, UAE.

How can the Etihad Airways corporate office be contacted by phone?

The corporate office can be contacted at +971-2-5110000, +971-50-818-1214, and +971-2-5111400.

What cabin options does Etihad Airways offer?

Etihad Airways offers several cabin options including First Class, Business Class, Economy Class, and The Residence—a deluxe suite for two on the Airbus A380.

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