IndiGo Airlines Check-in

IndiGo Airlines offers a convenient and user-friendly check-in process for its passengers. Depending on your preference, you can choose to IndiGo Airlines check in online, using IndiGo’s website or mobile app, or at the airport kiosk. Online check-in opens 24 hours to 75 minutes before departure for international flights and 48 hours to 60 minutes before departure for domestic flights, allowing you to select your seats and purchase additional baggage allowance if needed. 

How do I check in for my IndiGo flight?

IndiGo usually allows several options to check in for a flight, such as: 

1. Online through IndiGo’s website (web check-in)
2. Via the mobile app 
3. Through auto check
4. At the airport kiosk 
5. At the airport counter 

Note

• Due to the COVID-19 situation, website check-in is mandatory for passengers.
• It is mandatory to declare your health status at web check-in. You will receive your boarding pass only after you’ve declared your health status.

IndiGo Airlines Web Check-in Procedure

IndiGo Airlines check-in procedure-online 

Indigo Airlines offers a convenient web check-in system that allows you to save time and avoid long queues at the airport. Once you have completed your web check-in, you can print your boarding pass easily from the comfort of your home or office as explained below (or download and save it). This process is quick and easy, and it allows you to bypass the check-in counter and head straight to security once you arrive at the airport. 

Web check-in for domestic flights opens 48 hours prior to departure and closes 60 minutes before flight departure and is available from 24 hours to 75 minutes prior to international departure.

To check in online from IndiGo’s website:

1. Go to GoIndiGo.in 
2. Click on Check-in 
3. Retrieve your booking by entering your:
   • PNR/booking reference 
   • Email or last name 
4. Hit the Check-in button 
5. Select your flight 
6. Confirm your check-in 

You will automatically receive your electronic boarding pass by email. 

Note

• Print and carry your boarding pass to the airport, even if you’ve checked in online. 
• You must declare your health status when you web check-in. You will receive your boarding pass only after you’ve declared your health status.
• After reaching the airport:
  • Proceed straight to security if carrying only a handbag.
  • If carrying checked bag(s), head for the Bag Tag and Drop desk to drop off your luggage.
• You can print your bag tag at home and self-tag your bag(s) at the airport.
• Before traveling, be sure to comply with the arrival city’s rules.

Exceptions to Web Check-in

You must check in at the airport counter if:

• You’re traveling to an international destination (out of India)
• You’re taking a connecting flight 
• You’re holding an unconfirmed booking
• You require wheelchair assistance
• You’re an unaccompanied minor 

IndiGo Airlines Mobile Check-in Procedure

IndiGo Airlines mobile app check-in procedure explained

You can use IndiGo’s mobile app to check in from 48 hours to 60 minutes before domestic flight departure and from 24 hours to 75 minutes before international flight departure.

Mobile app check-in procedure
You can check in with IndiGo’s mobile app as follows:

1. Tap on the check-in button to log in
2. Enter the booking reference and email/last name
3. Select the passenger(s) who will be checking in
4. Select your seat 
5. Declare your health status online
6. Check in by following the on-screen prompts

Your mobile boarding pass will appear on your screen (see below). You can email it to yourself, download and save it, print it, or share it.

Passengers Not Eligible for Mobile Check-in

Mobile app check-in is not permitted if:

• You’re taking a connecting flight 
• You’re holding an unconfirmed booking
• You require wheelchair assistance
• You’re an unaccompanied minor 

You can use the mobile app to: 

• Access your flight bookings
  (past and upcoming)
• Search and book flights 
• Change or cancel your flight 
• Check your flight status 
• Check-in online
• Save your boarding pass
  (breeze through check-in with a single tap)
• Reserve a seat
• Pre-book excess baggage
• Book lounge access
• Pre-book add-on services at up to 50% off
  (incl. seat options, lounge services, travel assistance, sports equipment, and more)
• Choose a meal
• Receive important notifications in real-time 
• Receive discounts, special offers, etc.

Self-Service Kiosk Check-in

IndiGo self-service kiosk check-in procedure explained

If you’re flying on a domestic route within India, you can bypass the long check-in lines at the airport counter by checking in at an airport kiosk.

The check-in kiosks use touchscreen technology that allows you to:

• Check-in. 
• Select your seat.
• Collect your boarding pass (printout). 

How to check in at a self-service kiosk 

1. Enter the following information:
   • Your 6-digit PNR/booking reference number
   • Your Email or last name
2. Select your preferred seat from the seat map.
3. Agree to the Dangerous Goods & Restricted Articles conditions.
4. Collect a printed copy of your boarding pass.

Airport Counter/Desk Check-in

IndiGo recommends reaching the airport no less than 2 hours before departure for flights within India and no less than 4 hours before flight departure for international flights.

Note

A facilitation fee of ₹200 will be charged for airport check-in with assistance.

When checking in at an airport counter, you will be required to present your ticket and travel documents (passport, visa, etc.), and check in your baggage. 

IndiGo Airlines Check-in Time and Deadlines

Web Check-in Time

IndiGo Airlines’ domestic check-in time for domestic flights within India is 48 hours to 60 minutes prior to departure and 24 hours to 75 minutes before international flight departure. 

Note

• IndiGo recommends that you reach the airport:
  • At least 2 hours before flight departure on domestic routes.
  • At least 4 hours before flight departure on international routes.
• The boarding gates for domestic and international flights close:
  • 25 minutes before flight departure for domestic flights.
  • 45 minutes before flight departure for international flights.
• If checking in from within India, do go through the state-wise health and safety requirements.
• You must declare your health status when you web check in. You will receive your boarding pass only after you’ve declared your health status.

Mobile Check-in Time

IndiGo’s mobile app check-in time is the same as its online check-in time above. 

Auto Check-in Time 

If you’re travelling on a domestic flight within India, you can auto check-in (without seat selection) starting 48 hours before departure—after which you will automatically receive your boarding pass by email 6 – 12 hours before departure. 

Note

• IndiGo recommends that you reach the airport:
  • At least 2 hours before departure for domestic flights within India. 
  • At least 4 hours before departure for international flights.
• Boarding gates close:
  • 25 minutes before departure for domestic flights.
  • 45 minutes before departure for international flights.
• If checking in from within India, do go through the state-wise health and safety requirements.
• You must declare your health status when you web check in. You will receive your boarding pass only after you’ve declared your health status.

Airport Self-Service Kiosk Check-in Time 

If you’re travelling on a domestic flight within India, you can also check in at the airport’s self-service kiosk per the following schedule: 

Flight	Recommended Check-in Time	Check-in Deadline	Boarding Gate Closing Time
Domestic	2 hours before departure	60 minutes before departure	25 minutes before departure
International	4 hours before departure	75 minutes before departure	45 minutes before departure

Airport Counter Check-in Time

IndiGo’s airport counter check-in time is: 

• From 2 hours to 60 minutes before departure for domestic flights. 
• From 4 hours to 75 minutes before departure for international flights.

Note

• You will be charged a facilitation fee of ₹200 if you check in at the airport with assistance.
• You must be at your boarding gate before it closes:
  • 25 minutes before departure for domestic flights.
  • 45 minutes before departure for international flights.

When you check in, make sure that the name, flight number, and destination are mentioned correctly on your boarding pass. Don’t forget to collect your ticket, travel documents, and baggage receipts. Also, make sure your bags have been properly tagged, and you go through security checks and reach your boarding gate before it closes. 

Frequently Asked Questions on IndiGo Check-in 

If you have any questions before checking in, check out the frequently asked questions (FAQs) below. They provide information on the different ways you can check in, such as online, with the mobile app, or at an airport kiosk or counter.