Cathay Pacific New York Office
Cathay Pacific NYC office is located at 500 Fifth Avenue #3030, New York, NY 10110. The office is open for sales/ticketing on weekdays (Mon-Fri) from 9am to 5pm and can be reached by phone at +1-888-684-4301.
Cathay Pacific airport office in New York is located at the JFK International Airport in Queens, NY 11430. It has a centralized reservations number (+1-833-933-2244) that is available 24/7. For baggage-related services, you can call +1-718-917-8425.
Cathay Pacific cargo office in New York operates out of Room #115, Cargo Building 23 at the John F. Kennedy Intn’l Airport in New York 11430. You can contact the cargo office by phone (+1-718-244-6260), fax (+1-718-244-6264), or email per the details provided in the section below.
| Cathay Pacific New York Office Locations | |
| (City/Sales/Ticketing Office) | |
| Street Address | Cathay Pacific Airways Limited 500 Fifth Avenue #3030 New York, NY 10110, USA |
| Office hours | 9.00am – 5.00pm (Monday – Friday) |
| Telephone | +1-888-684-4301 |
| Airport Office | |
| Street Address | John F. Kennedy International Airport (JFK) Queens, NY 11430, USA |
| Telephone | Centralized Reservations (24/7) +1-833-933-2244 Dial 711 if using a TTY/TDD device Baggage Services +1-718-917-8425 |
| Cargo Office | |
| Street Address | Cargo Building 23 Room #115 John F. Kennedy International Airport (JFK) NY 11430, USA |
| Cargo Sales Office | |
| Telephone Fax | +1-718-244-6260 (Option 1) +1-718-244-6264 cxjfkbooking@cathaypacific.com |
| Airport Cargo Office | |
| Telephone Fax | +1-718-244-6260 (Option 1) +1-718-244-6264 cxjfkbooking@cathaypacific.com |
| Ground Handling Agent | |
| Name Telephone | Lufthansa Cargo 1-800-542-2746 Import jfkfhimp@dlh.de Export jfkfhexp@dlh.de |
Queries/Services Handled by the Cathay Pacific Office in NYC
Below is a list of some of the services provided by the Cathay Pacific offices in NYC (city and airport). For more information, click on the links or call.
| Flight Status/Information | Service Animal Information |
| Flight Booking | Unaccompanied Minor Booking |
| Group Booking | Airport Counter Check-in |
| Flight Cancellation | Online Check-in |
| Flight Change | Mobile Check-in |
| Seat Reservations | Kiosk Check-in |
| Seat Upgrade | Immigration Enquiries/Services |
| Visa-related Information | Airport Lounges |
| Baggage Purchase | In-Flight Meals |
| Sports Equipment | In-Flight Entertainment |
| Musical Instruments | Missing Baggage |
| Pet Travel Booking | Name Change/Correction |
About Cathay Pacific
Cathay Pacific, the flag carrier of Hong Kong, is a certified 5-star Airline renowned for its extensive network and premium services. Operating to over 79 destinations in 46 countries across 5 continents, Cathay Pacific is a global connector, flying to more than 1,100 destinations worldwide through its oneworld alliance.
The airline prides itself on offering a range of travel classes, including First, Business, Premium Economy, and Economy classes. Each class is tailored to provide a comfortable and luxurious experience, with features like priority boarding, premium lounge access, and enhanced seat comfort.
Head Office
| Street Address | Cathay Pacific City 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong |
| Website | www.cathaypacific.com |
| Telephone | +852-2747-3333 |
Frequently Asked Questions
Get your questions answered about Cathay Pacific New York Offices with this section. From location details to service inquiries, the FAQs below about New York Office provide you with all the information you need when planning your travel with Cathay Pacific from New York.
Cathay Pacific ticketing office in New York City is located at 500 Fifth Avenue #3030, New York, NY 10110, USA.
You can contact the city office by phone at +1-888-684-4301.
Cathay Pacific New York City office is open on weekdays from 9.00am to 5.00pm.
Cathay Pacific New York sales office (city) is located at 500 Fifth Avenue #3030, New York, NY 10110, USA.
The Cathay Pacific city office is open for sales/ticketing from 9.00am to 5.00pm, Monday through Friday.
The airport office is located at the John F. Kennedy International Airport (JFK) in Queens, NY 11430, USA.
You can contact Cathay Pacific airport office for baggage services in New York at +1-718-917-8425.
The cargo office is located in Cargo Building 23, Room #115, at the John F. Kennedy International Airport (JFK), NY 11430, USA.
Services include flight booking, cancellations, changes, seat reservations, upgrades, visa-related information, baggage purchase, and travel arrangements for sports equipment, musical instruments, pets, service animals, and unaccompanied minors.
You can contact Cathay Pacific cargo office in New York by phone at +1-718-244-6260 for sales, +1-718-244-6264 by fax, and via email at cxjfkbooking@cathaypacific.com.
Lufthansa Cargo is the ground handling agent, contactable at 1-800-542-2746, with specific options for import (option 5, dial 535) and export (option 6, dial 535), and emails jfkfhimp@dlh.de for import and jfkfhexp@dlh.de for export.
Cathay Pacific centralized reservations number at JFK Airport is +1-833-933-2244, and the TTY/TDD service can be accessed by dialing 711.
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