Cathay Pacific Chicago Office

Chicago

Cathay Pacific Office in Chicago City is located at 5600 Mannheim Road, Chicago, IL 60666. The telephone number for reservations and inquiries is +1-800-233-2742 and the number for baggage services is +1-773-377-2804 (email: ord8bag@cathaypacific.com ).

Cathay Pacific airport office in Chicago is located at Chicago O’Hare International Airport (ORD), 10000 W Balmoral Ave., Chicago, IL 60666. The centralized phone number for reservations and inquiries is +1-800-233-2742 and for baggage services, the phone number is +1-773-377-2804 (email: ord8bag@cathaypacific.com).

The airline’s cargo office is located at 517 Express Center Dr., Chicago, IL 60666. The office is open on weekdays from 9.00am – 5.30pm. You can reach the cargo sales office by phone (+1-773-686-3000), fax (+1-773-686-0808), or email (ord_cgobkg@cathaypacific.com).

For more information, refer to the section below.

Cathay Pacific Chicago Office Locations
City Office (Sales)
Street Address5600 Mannheim Road
Chicago, IL 60666
Office hours9.00am – 5.00pm 
Telephone Reservations/Inquiries +1-800-233-2742
(if using a TTY/TDD device, dial 711)
Baggage Services +1-773-377-2804
E-mail: ord8bag@cathaypacific.com
Airport Office
Street AddressTicketing Counter
Chicago O’Hare International Airport
10000 W Balmoral Ave
Chicago, IL 60666, USA
TelephoneReservations/Inquiries +1-800-233-2742
TTY +1-877-609-2233
Baggage Services +1-773-377-2804
E-mail: ord8bag@cathaypacific.com
Cargo Office
Street Address517 Express Center Dr.
Chicago, IL 60666
Customs office hours9.00am – 5.30pm (Monday – Friday) 
Cargo Sales Office
Telephone+1-773-686-3000
Fax+1-773-686-0808
Emailord_cgobkg@cathaypacific.com
Airport Cargo Office 
Telephone+1-773-686-3000
EmailDL_ORD_OPS@cathaypacific.com
Ground Handling Agent
NameAGI
EmailImport cxordimp@allianceground.com
Export cxordexp@allianceground.com

Queries/Services Handled by the Cathay Pacific Office in Chicago

Below is a list of some of the services provided by the Cathay Pacific offices in Chicago (city and airport). For more information, click on the links or call.

Flight Status/InformationService Animal Information
Flight BookingUnaccompanied Minor Booking
Group BookingAirport Counter Check-in
Flight CancellationOnline Check-in
Flight ChangeMobile Check-in
Seat ReservationsKiosk Check-in
Seat UpgradeImmigration Enquiries/Services
Visa-related InformationAirport Lounges
Baggage PurchaseIn-Flight Meals
Sports EquipmentIn-Flight Entertainment
Musical InstrumentsMissing Baggage
Pet Travel Booking Name Change/Correction

About Cathay Pacific 

Cathay Pacific, the flag carrier of Hong Kong, is a certified 5-star Airline renowned for its extensive network and premium services. Operating to over 79 destinations in 46 countries across 5 continents, Cathay Pacific is a global connector, flying to more than 1,100 destinations worldwide through its oneworld alliance. 

The airline prides itself on offering a range of travel classes, including First, Business, Premium Economy, and Economy classes. Each class is tailored to provide a comfortable and luxurious experience, with features like priority boarding, premium lounge access, and enhanced seat comfort

Head Office 

Street AddressCathay Pacific City
8 Scenic Road
Hong Kong International Airport
Lantau, Hong Kong
Websitewww.cathaypacific.com
Telephone+852-2747-3333

Frequently Asked Questions

Discover essential insights with our Frequently Asked Questions About Cathay Pacific Chicago Office, where we address your most pressing queries and offer detailed information to streamline your travel experience with Cathay Pacific from Chicago.

Where is Cathay Pacific sales office in Chicago? 

Cathay Pacific sales office in Chicago is located at 5600 Mannheim Road, Chicago, IL 60666. 

What are the office hours of Cathay Pacific Chicago city office? 

The office hours of Cathay Pacific Chicago city office are from 9:00 am to 5:00 pm.

What services can be accessed at Cathay Pacific Cargo Chicago office? 

Services at the Chicago city office include reservations/inquiries, baggage services, and potentially other customer service functions related to flight booking and management.

What is the telephone number for Cathay Pacific baggage services in Chicago? 

The telephone number for Cathay Pacific baggage services in Chicago is +1-773-377-2804.

Where is Cathay Pacific cargo office located in Chicago? 

Cathay Pacific cargo office in Chicago is located at 517 Express Center Dr., Chicago, IL 60666.

What are the office hours for Cathay Pacific cargo office in Chicago? 

The office hours for the cargo office are from 9:00 am to 5:30 pm, Monday through Friday.

What is the telephone number for Cathay Pacific cargo sales office in Chicago? 

The telephone number for the cargo sales office is +1-773-686-3000.

What check-in options are offered by Cathay Pacific at Chicago O’Hare International Airport? 

Cathay Pacific offers various check-in options including airport counter check-in, online check-in, mobile check-in, and kiosk check-in. 

How can a passenger contact the Cathay Pacific Chicago airport office? 

Passengers can contact the Cathay Pacific Chicago airport office at +1-800-233-2742 for reservations/inquiries or +1-773-377-2804 for baggage services.

What kind of assistance can be obtained from Cathay Pacific office in Chicago? 

Assistance available includes flight status/information, bookings (individual, group, pet), cancellations, changes, seat reservations/upgrades, visa information, extra baggage purchase, special equipment handling, immigration services, lounge access, in-flight services, and lost baggage assistance.

Where is Cathay Pacific head office located and what is its contact number? 

Cathay Pacific head office is located at Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong, with the telephone number +852-2747-3333.

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