Air Europa Cancellation Policy

Air travel plans can change unexpectedly at times, leaving you in a bind. If you’ve booked a flight with Air Europa and want to cancel it, it’s important to understand the airline’s cancellation policy. In this blog post, we’ll break down Air Europa cancellation policy, including any fees or restrictions you may encounter. Whether you’re dealing with a sudden change of plans or simply want to be prepared for the unexpected, this guide will provide you with all the information you need to navigate Air Europa cancellation process. 

Major Highlights of Air Europa Flight Cancellation Policy

If you need to cancel your flight with Air Europa, it’s important to understand Air Europa flight cancellation policy. This section highlights the major points of Air Europa ticket cancellation policy so you can navigate the process with ease. From understanding refund eligibility to knowing what fees may apply, we’ll cover everything you need to know about canceling your flight with Air Europa. 

• Air Europa cancellation policy for Economy Class tickets on long-haul flights is as follows:
  • Economy Lite and Economy Standard fares cannot be cancelled. 
  • Economy Flex fares can be cancelled up to 15 days before departure with a penalty of USD 175/€150 per passenger.
• The cancellation policy for Economy Class tickets on short- and medium-haul flights is as follows:
  • Economy Lite and Economy Standard fares can only be cancelled on flights from Israel with a penalty of USD/€100 per passenger.
  • Economy Flex fares can be cancelled with a penalty of USD/€/£/Fr 30 per passenger.
• Air Europa flight cancellation policy for Premium Cabin tickets on long-haul flights (i.e., flights from/to Caracas, Madrid, Cancun, Santa Cruz de la Sierra, San Pedro de Sula, Havana, Punta Cana, and Salvador de Bahia) is as follows:
  • Premium Standard fares cannot be cancelled. 
  • Premium Flex fares can be cancelled up to 15 days before departure with a penalty of USD 175/€150 per passenger (non-refundable starting 15 days before departure or once the trip has commenced).
• Air Europa cancellation policy for Business Class tickets on long-haul flights is as follows:
  • Business Standard (D, I, O) fares cannot be cancelled. 
  • Business Flex (J/C) fares can be cancelled without penalty at any time (no-shows are also permitted). 
  • Business Flex (D/I/O) fares can only be cancelled without penalty before the start of a trip.
• The cancellation policy for Business Class tickets on short- and medium-haul flights is as follows:
  • Business Standard (D, I, O) fares cannot be cancelled. 
  • Business Flex (J/C) fares can be cancelled without penalty at any time (no-shows are also permitted). 
  • Business Flex (D/I/O) fares can only be cancelled without penalty before the start of a trip.
• If you’re unable to travel due to a force majeure situation, Air Europa will transport you on a future flight, as long as you inform Air Europa immediately and submit corroborating evidence.
• If Air Europa cancels its flight, does not operate the flight reasonably according to the timetable, does not leave you at your stopover or destination, or is responsible for your missing a connecting flight on which you had a confirmed booking on the same ticket, you can:
  • Choose to travel on the next Air Europa flight (free of charge) with available seats,
    or 
  • Request Air Europa to extend the validity of your ticket,
    or
  • Travel later (within a reasonable period) on Air Europa, another airline, or another mutually agreed means of carriage at no additional charge (if the cost of the modified ticket is lower than the ticket’s refund value, the difference will be refunded to you),
    or
  • Request a full refund of the unused value of your ticket
• If your Air Europa flight is cancelled or delayed by more than 2 hours, you may be entitled to additional services, reimbursement of expenses on hotel, food, and transfers via this form, and/or monetary compensation under Regulation 261/2004, the details of which you can request at the check-in counter or boarding gate. 
• Unless your flight is cancelled, additional services (seats, luggage, etc.) cannot be refunded after purchase. 
• To cancel a ticket booked through a travel agency, you must contact the agency directly. 

Air Europa 24 Hour Cancellations

Air Europa has a 24-hour cancellation policy for flights to or from the United States. This policy allows you to cancel any ticket within 24 hours of booking without incurring any fees or penalties if you book directly through Air Europa at least 7 days before the scheduled departure date of your flight.

To take advantage of Air Europa 24 hour cancellation policy, contact Air Europa’s customer service team within the designated time frame, and they will assist you accordingly.

How to Cancel a Flight on Air Europa? 

You can cancel your flight booking on Air Europa online (if you purchased your ticket directly from Air Europa), by phone, at an Air Europa ticketing office, airport counter, or through the travel agent from whom you purchased your ticket. 

Air Europa Cancel Booking Online

To cancel your booking online with Air Europa, visit Air Europa’s website (AirEuropa.com) and click on the Manage your reservation option on top. You’ll be taken to the My trips page (see below), where you will need to access your flight booking by entering your booking reference number/ticket and surname and clicking on the Search button (to access by ticket number, select the option marked ticket number).

Once you have accessed your flight booking, look for the cancellation option and click on it. You may be asked to provide a reason for the cancellation. After confirming your cancellation, you will receive a confirmation email with any applicable refund information. The amount of the refund will depend on the fare conditions of your ticket (only Flex fares can be cancelled). If you encounter any difficulties or need assistance, contact Air Europa customer service. 

Air Europa Cancel Flight by Phone

To cancel a flight by phone with Air Europa, call the airline’s customer service hotline. Once you’re connected to a representative, explain your situation and provide the necessary information, such as your booking reference/e-ticket number and flight details. The representative will guide you through the cancellation process and inform you of any fees or penalties that may apply. The Air Europa cancellation policy and fees will depend on what type of ticket you’ve purchased and the fare conditions of your ticket. Make sure to ask any questions you have during the call and keep a record of the cancellation confirmation for your records.

Air Europa Cancellation Fee

Planning a trip can be fun, but unexpected circumstances can force you to cancel your flight. If you’ve booked a flight with Air Europa and find yourself in such a situation, it’s important to understand the cancellation fees and policies associated with your flight booking. In this section, we’ll break down everything you need to know about Air Europa cancellation fees. Understanding these fees upfront can help you make more informed decisions and avoid any surprises if you need to change your travel plans.

• The cancellation fee for Economy Flex tickets on long-haul flights is USD 175/€150 per passenger if you cancel at least 15 days before departure. 
• Air Europa cancellation fee for Economy Lite and Economy Standard tickets on short- and medium-haul flights is USD/€100 per passenger on flights from Israel. 
• The cancellation fee for Economy Flex tickets on short- and medium-haul flights USD/€/£/Fr 30 per passenger.
• The cancellation fee for Premium Flex tickets on long-haul flights (i.e., flights from/to Caracas, Madrid, Cancun, Santa Cruz de la Sierra, San Pedro de Sula, Havana, Punta Cana, and Salvador de Bahia) is USD 175/€150 per passenger, provided you cancel at least 15 days departure/trip commencement.
• The cancellation fee for Business Flex fares (J/C/D/I/O) is on long-haul flights nil.
  • J/C fares can be cancelled at any time 
  • D/I/O fares must be cancelled before your trip starts
• The cancellation fee for Business Flex (J, C) fares on short- and medium-haul flights is nil (no-shows are also permitted).
  • However, D, I, and O fares can be cancelled without penalty before your trip starts. 

Air Europa Refund Policy

If you’ve ever had to cancel a flight, you know how frustrating it can be to navigate the refund process. Each airline has its policies and procedures, making it difficult to know what to expect. In the section below, we’ll take a closer look at Air Europa refund policy and provide you with all the information you need to understand the process. Whether you’re looking for a refund due to a cancellation or other circumstances, we’ve got you covered. 

The important thing to know is that Air Europa refund policy will depend on the fare rules of your ticket. The other major highlights of the refund policy are as follows:

• Refunds will be made to the person whose name appears or the person who has purchased it, subject to the submission of proof of payment.
• If a ticket has been purchased by someone other than the person named on the ticket and the ticket indicates a limitation on the refund, the refund will only be made to the person who has purchased the ticket or the person authorized by that person. 
• Refunds will only be made after the submission of all the unused flight coupons, except if a ticket has been lost. 
• You will only be entitled to a refund of the government taxes or taxes imposed by airport operators for the unused part of your ticket unless they have been paid or must be paid to the government or airport operators. 
• Refunds will only be made upon the passenger’s request to the airline or agent that issued the ticket originally, provided they are authorized to do so.
• Refunds and taxes (other than involuntary refunds due to flight cancellations) are subject to the applicable penalty and are payable by Air Europa or its authorized agents.
• If a refund is due to extraordinary circumstances outside the airline’s control or due to unforeseen circumstances, you may be offered a voucher, credit, or change of booking, subject to the applicable rules of the concerned territory. 
• In case of involuntary refunds due to flight cancellations, schedule changes, not stopping at a stopover or destination, or causing a missing flight connection on a confirmed booking on the same ticket, the amount of refund will be:
  • The full price paid if no part of the ticket has been used.
  • The full price paid less the difference between the total ticket price and the price of the ticket already consumed, unless the onward flight is of no use, in which case the full amount of the ticket price will be refunded.
  • If you’re unable to travel due to hospitalization, death, or illness within +/- 3 days (20 days in case of death), the ticket will either be refunded in full or the travel date will be changed as applicable. 
• In case of voluntary refunds (i.e., if you cancel your ticket due to reasons not covered above), the refund amount will be:
  • The full price paid less cancellation fees and applicable service charges if no part of the ticket has been used.
  • The difference between the price paid less the portion the ticket used up less cancellation fees and applicable service charges if a part of the ticket has been used.
  • Refunds will not be applicable if government requirements or airline regulations do not permit them, or if your ticket states that it is non-refundable.
• In case of lost/stolen tickets, the passenger must present adequate proof of the loss/theft and pay the applicable administrative expenses, after which the reimbursement will be made after the ticket is no longer valid, provided that:
  • The lost/stolen ticket has already not been refunded, replaced, or used. 
  • The person receiving the refund agrees in the manner prescribed by the airline to return the amount of the refund in case of fraud or if any part of the ticket is used. 
• If Air Europa or its Authorized Agent loses your ticket, it will be entirely Air Europa’s responsibility.
• Air Europa may refuse to refund a ticket in the following cases:
  • If the refund request is submitted after a ticket has expired. 
  • If you have not been allowed entry by the local authorities and are being returned to your departure/other point. 
  • If your ticket was falsified or stolen.
  • If you claim the refund in a different currency than what you purchased your ticket with. 
  • If your ticket is non-refundable. 
  • If your behavior on board, or during check-in, boarding, or disembarkation is inappropriate. 
  • If the passenger does not comply with the provisions of Art. 13.2.
• Refunds will be made in the same currency in which the ticket was purchased. However, if Air Europa agrees to refund in another currency, the refund will be per the exchange rate established by Air Europa. 
• Refunds will be made by the airline that issued the ticket originally, or by the airline’s agent if authorized.

Air Europa Refund Request & Claim

 If you purchased your ticket directly through Air Europa (online, phone, sales office), you can request your refund by phone, through this online form, Facebook, or Twitter. However, if you booked through a travel agency, you must contact the agency’s customer service department to process your ticket’s cancellation and refund.

How to refund a cancelled flight on Air Europa. Refer to the answer above to claim a refund on a cancelled flight by Air Europa.

Frequently Asked Questions About Air Europa Cancellation Policy

Air travel plans can change in an instant, and sometimes that means having to cancel your flight. But what are the policies and procedures when it comes to cancelling a ticket with Air Europa? The section below answers some of the most frequently asked questions about Air Europa cancellation policy. From refund eligibility to fees and timelines, we’ll cover all the important details you need to know if you need to cancel your flight.