Philippine Airlines Name Change Policy
Philippine Airlines name change policy (and name correction policy) allows name corrections, as long as the ticket remains in the name of the passenger to whom it was issued. This means you are allowed to:
- Correct the (wrong) spelling of your name—such as delete or add a missing letter of your first name or surname.
- Add Maria or Ma (the short form of Maria) to the first name.
- Correct your maiden name to your married name.
- Use your preferred name only if it is specified in your passport with an A.K.A (also known as).
- Transpose a foreign name if all names are included.
- Correct the gender appearing against your name.
Why it Matters
It is important to ensure that the name on your flight ticket is an exact match to the name appearing on your valid ID—such as your passport, driver’s license, etc. Otherwise, you may not be allowed to board your flight.
How to Correct or Change Your Name on Philippine Airlines
To correct or change the name on your PAL flight ticket, you will need to call Philippine Airlines or the local office in your country. This phone service is available 24/7 and is toll-free if you’re calling from the United States or Canada. When requesting a Philippine Airlines name change or name correction, you must have your valid legal ID with you.
Documentation Required for Philippine Airlines Name Change/Correction
- If you’re correcting a misspelling on your ticket, you must present your passport, driver’s license, or any other valid legal ID to support your request.
- If you’re changing your name due to marriage or divorce, you must present valid legal documentation to the PAL office, such as a marriage certificate, divorce decree, etc.
Note: If you booked your ticket from a third party, you must contact them directly to process your name correction or name change request.
Name Change Fee
According to Philippine Airlines name change policy, name changes are subject to the following reissue fee.
- Name change fee for a point of sale in the United States USD 25
- Name change fee for a point of sale in Canada CAD 40
- Name change fee for a point of sale in Japan JPY 2,500
Name change fee for all other points of sale USD 25 or its equivalent in local currency.
Frequently Asked Questions on Philippine Airlines Name Change Policy
No, you cannot. If the name on your flight ticket does not exactly match the name on your passport or driver’s license, you will not be allowed to board your flight. This is in keeping with standard airline policies across the world.
If the name on your Philippine Airlines flight ticket is incorrectly spelled, you must get it corrected before your check in for your flight. Otherwise, you may be denied boarding.
As long as your first and last name appear correctly on your ticket and match the name appearing on your valid legal ID, you shouldn’t worry about your missing middle name. With that said, do call 1-866-399-0587 (or the Philippine Airlines office in your city/country) and check with them.
No, you cannot change your name through the website or the mobile app. You must contact Philippine Airlines (or your travel agent) directly because your ticket must be changed and reissued under your correct name.
If the name on your flight ticket does not appear correctly, you must call the local office in your country before checking in for your flight. Inform them clearly what is wrong with the name on your flight ticket and exactly how it does not match the name on your passport or valid ID. The customer service representative will suggest a solution, such as asking you to provide documentary proof and pay the applicable fee to reissue your ticket under the correct name.
Yes, as long as you’re correcting the spelling of your name, adding a short form (Ma or Maria) to your first name, correcting your maiden name to your married name, or using your preferred name (but only if it is mentioned in your passport with an A.K.A), transposing a foreign name if all names are included, or correcting the gender.
You can still take your flight after changing your name, as long as the changed or corrected name exactly matches the name on your valid legal ID/passport—or you’re carrying other valid proof, such as a marriage certificate, divorce decree, etc.
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