United Airlines New York Office

New York

The United Airlines ticket office in New York City is located at the UN Secretariat Building, 405 East 42nd Street, New York, NY 10017. It is open 24/7 (phone) and can be reached by phone (Domestic: 1-800-864-8331; International: 1-800-538-2929).

The United Airlines airport ticket office in New York City is located at John F. Kennedy International Airport (JFK), Terminal 7, Jamaica, NY 11430. The airport office hours are from Monday to Sunday (5.00am to midnight). The airport office can be reached by phone 24/7 (Domestic: 1-800-864-8331; International: 1-800-538-2929).

United Airlines offices in other cities in the state of New York are located in:

  • New York City (as indicated above)
  • Albany
  • Buffalo
  • Elmira
  • Ithaca
  • Rochester
  • Syracuse
  • White Plains

For the complete contact details, refer to the section below.

United Airlines New York Office Locations
Ticket Office
Street AddressUN Secretariat Building
405 East 42nd Street
New York, NY 10017
USA
Office hours24/7
TelephoneDomestic 1-800-864-8331 (1-800-UNITED-1)
International 1-800-538-2929
TTY 1-800-323-0170
Airport Office
Street AddressJohn F. Kennedy International Airport (JFK)
Terminal 7
Jamaica, NY 11430, USA
Office Hours5.00am – 12.00am (Monday – Sunday)
Telephone Domestic 1-800-864-8331 (1-800-UNITED-1)
International 1-800-538-2929
TTY 1-800-323-0170
Airport Office, Albany
Street Address Albany International Airport (ALB)
Main Terminal
737 Albany Shaker Rd
Albany, NY 12211, USA
Office Hours Monday – Friday 4.30am – 6.00pm
Saturday 4.30am – 5.30pm
Sunday 5.00am – 6.00pm 
TelephoneDomestic 1-800-864-8331 (1-800-UNITED-1)
International 1-800-538-2929
TTY 1-800-323-0170
Airport Office—Buffalo, NY
Street AddressBuffalo Niagara International Airport (BUF)
East Terminal
4200 Genessee Street
Buffalo, NY 14225, USA
Office Hours 4.30am – 6.30pm (Monday – Sunday)
TelephoneDomestic 1-800-864-8331 (1-800-UNITED-1)
International 1-800-538-2929
TTY 1-800-323-0170
Airport Office—Elmira, NY
Street AddressElmira Corning Regional Airport (ELM)
Main Terminal
276 Sing Sing Road
Elmira, NY 14845, USA
Office Hours 4.30am – 7.30am (Monday – Sunday)
4.00pm – 6.00pm (Monday – Sunday)
TelephoneDomestic 1-800-864-8331 (1-800-UNITED-1)
International 1-800-538-2929
TTY 1-800-323-0170
Airport Office—Ithaca, NY
Street AddressTompkins County Airport (ITH)
Main Terminal
1 Culligan Dr.
Ithaca, NY 14850, USA
Office Hours 5.00am – 5.30pm (Monday – Sunday)
TelephoneDomestic 1-800-864-8331 (1-800-UNITED-1)
International 1-800-538-2929
TTY 1-800-323-0170
Airport Office—Rochester, NY
Street Address Rochester International Airport (RST)
Main Terminal
7600 Helgerson Dr. SW
Rochester, MN 55902, USA
Office Hours4.00am – 3.00pm 
TelephoneDomestic 1-800-864-8331 (1-800-UNITED-1)
International 1-800-538-2929
TTY 1-800-323-0170
Airport Office—Syracuse, NY
Street AddressHancock International Airport (SYR)
Syracuse, NY 13212, USA
Office HoursMonday – Friday 5.00am – 7.00pm 
Saturday 5.00am – 4.00pm
Sunday 8.00am – 7.00pm 
TelephoneDomestic 1-800-864-8331 (1-800-UNITED-1)
International 1-800-538-2929
TTY 1-800-323-0170
Airport Office—White Plains, NY
Street AddressWhite Plains Westchester County Airport (HPN)
Main Terminal
240 Airport Road
White Plains, NY 10604, USA
Office Hours4.30am – 7.00pm 
TelephoneDomestic 1-800-864-8331 (1-800-UNITED-1)
International 1-800-538-2929
TTY 1-800-323-0170
Cargo Office
Street AddressMain Cargo Facility
Building 71, Cargo Area D
Old Rockaway Blvd.
Jamaica, NY 11430, USA
Operating Hours 5.30am – 11.00pm
Telephone718-709-0200
Fax718-709-0231
Emailgrp-cgoservice-jfkff-vm@united.com
CapabilitiesCooler
Electrical Outlets
Secured Area for Valuable Items

Queries/Services Handled by the United Airlines Office New York  

Below is a list of some of the services provided by the United Airlines offices in New York (city and airport). For more information, click on the links or call.

Flight Status/InformationService Animal Information
Flight Reservations Airport Desk Check-in
Flight CancellationKiosk Check-in
Flight ChangeMobile Check-in
group ReservationsVoice Check-in
Seat ReservationsAuto Check-in
Seat UpgradeOnline/Web Check-in
Visa-related InformationAirport Lounges
Sports EquipmentImmigration Enquiries/Services
Musical Instruments  In-Flight Entertainment
Baggage PurchaseIn-Flight Meals
Pet Travel BookingMissing Baggage
Unaccompanied Minor BookingName Change/Correction

About United Airlines 

United Airlines, based in New York, is one of America’s leading airlines. It operates from 8 major hubs, with New York-O’Hare being the most significant. It stands as the third-largest airline globally, boasting a fleet of over 843 aircraft and offering flights to 356 destinations across 48 countries on 5 continents. The airline’s seating arrangements include premium options such as United Polaris Business, United First, and United Business, as well as Basic Economy, with opportunities for seat upgrades like Preferred Seating, Economy Plus, and United Premium Plus.

Head Office 

Street AddressThe Willis Tower
#233 South Wacker Drive
Chicago, Illinois 60606
United States of America
Websitewww.united.com
Telephone 1-872-825-4000

Frequently Asked Questions

If you’re planning to travel with United Airlines and have queries regarding the airline’s services in New York, do check out the FAQs below about United Airlines Office in New York . The FAQs provide useful information about office locations, contact numbers, and the services they offer to ensure a seamless travel experience for passengers navigating through the state or city of New York.

Where is the United Airlines office in New York?  

The United Airlines office in New York City is located at the UN Secretariat Building, 405 East 42nd Street, New York, NY 10017, and at JFK International Airport.

How do I contact the United Airlines New York sales office?  

To contact the United Airlines New York sales office, call 1-800-864-8331 for domestic tickets/inquiries or 1-800-538-2929 for international tickets/inquiries.

How do I contact the United Airlines New York City office?  

The United Airlines New York City office can be reached at 1-800-864-8331 for domestic inquiries/reservations and 1-800-538-2929 for international inquiries/reservations.

What are the office hours for the United Airlines New York City ticket office?  

The United Airlines New York City ticket office is open 24/7.

Where is the United Airlines airport ticket office in New York located?  

United Airlines airport ticket office is located at John F. Kennedy International Airport (JFK), Terminal 7, Jamaica, NY 11430.

What are the office hours for the United Airlines airport ticket office at JFK?  

The office hours are from 5am to 12am daily.

Can I contact the United Airlines JFK ticket office by phone?  

Yes, you can contact the JFK ticket office 24/7 at 1-800-864-8331 (domestic) or 1-800-538-2929 (international).

What other cities in New York State have United Airlines offices?  

Besides New York City, United Airlines offices are located in Albany, Buffalo, Elmira, Ithaca, Rochester, Syracuse, and White Plains.

Where is the United Airlines cargo office located in New York City?  

The United Airlines cargo office in New York City is at the Main Cargo Facility, Building 71, Cargo Area D, Old Rockaway Blvd., Jamaica, NY 11430.

What are the operating hours for the United Airlines cargo office in New York City?  

The operating hours are from 5.30am to 11.00pm.

How can I contact the United Airlines cargo office in New York City?  

You can contact United Airlines cargo office in NYC by phone at 718-709-0200, by fax at 718-709-0231, or by email at grp-cgoservice-jfkff-vm@united.com.

What services are handled by the United Airlines Office in New York?  

The services handled by United Airlines offices in New York include flight status/information, reservations, cancellations, changes, baggage inquiries and booking, check-in assistance, and more.

What is the head office address for United Airlines?  

United Airlines head office is located at The Willis Tower, #233 South Wacker Drive, Chicago, Illinois 60606, USA.

How can I contact the United Airlines head office?  

You can contact the United Airlines head office by phone at 1-872-825-4000.

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