Air Canada Australia Office

Australia

Air Canada Australian offices are located in Sydney and Brisbane. 

  • The Sydney office (booking/sales/ticketing) is located at Suite 1810, Level 18, 264 George Street, Sydney, NSW 2000, and can be contacted at +1-300-655-767. 
  • The Brisbane office is located at Brisbane Airport (Airport Drive, QLD 4008) and can be reached at +1-800-954-196 and +1-800-6699-2222.

The airport offices in Australia (Sydney and Brisbane) are located in their respective airports. 

  • The Sydney Airport office is located at Sydney Kingsford Smith International Airport, 241 O’Riordan Street, Mascot, New South Wales, NSW 2020, and can be reached at 0011-800-6699-2222. 
  • The Brisbane Airport office is located at Brisbane International Airport, Airport Drive, Brisbane Airport QLD 4008, and can be contacted by phone at +1-800-954-196.

Air Canada cargo offices in Australia are located in Sydney and Brisbane and can be reached by phone and email per the details below.

Air Canada Australia Office Locations
Australia Offices 
SydneyBrisbane
AddressSuite 1810, Level 18
264 George Street
Sydney, NSW 2000
Australia
Airport Dr
Brisbane Airport
QLD 4008
Australia
Telephone+1-300-655-767
(toll-free within Australia)
+61-2-8248-5757
+1-800-954-196
(toll-free)
+1-800-6699-2222
Fax+61-2-9251-6777
E-mailinfo@aircanada.cominfo@aircanada.com
Airport Offices
SydneyBrisbane
AddressSydney Kingsford Smith International Airport (SYD)
241 O’Riordan Street, Mascot
New South Wales, NSW 2020
Australia
Brisbane International Airport (BNE)
Airport Drive
Brisbane Airport QLD 4008
Australia
Telephone0011-800-6699-2222+1-800-954-196
(toll-free)
+1-800-6699-2222
Cargo Offices
SydneyBrisbane
AddressMenzies Aviation
276 Sixth Street
Sydney Domestic Airport
New South Wales 2020
Australia
Menzies Aviation
1 Rosa Street
Brisbane Airport
Eagle Farm, Queensland
4009 Australia
Booking/Services+61-2-8337 9500
+61-2-8346 8800 (Imports)
+61-2-8337 9500 (Exports)
+61-7-3171-4410
E-mailsyd@gsacargo.com.ausydcargo@aircanada.ca
Office HoursMonday – Sunday (5.00am – 1.00am)Monday – Sunday (5.00am – 8.00pm)
Sales Inquiries+61-2-9669-2881+61-7-3860-6700
E-mailsydcargo@aircanada.caaircanada@gsacargo.com.au
Office HoursMonday – Friday (9.00am – 5.00pm)Monday – Friday (7.30am – 5.30pm)

Queries/Services Handled by the Air Canada Office Australia

Below is a list of some of the services provided by the Air Canada offices in Australia (airport/city). For more information, click on the links or call.

Flight Status/InformationService Animal Information 
Flight Booking Unaccompanied Minor Reservations 
Group Reservations Airport Desk Check-in
Flight CancellationOnline Check-in
Flight ChangeMobile Check-in
Seat ReservationsKiosk Check-in
Seat UpgradeImmigration Inquiries
Visa-related InformationAirport Lounges
Extra Baggage PurchaseIn-Flight Meals
Sports EquipmentFlight Entertainment
Musical Instruments  Missing Baggage
Pet BookingName Change/Correction

About Air Canada 

Air Canada, Canada’s flag carrier and its largest airline, operates from its main hubs in Calgary, Vancouver, and Toronto–Pearson. Based in Montreal, it boasts a fleet of over 166 aircraft, excluding subsidiaries, and offers flights to more than 220 destinations across six continents. The airline provides four cabin configurations: Signature, Business, Premium Economy, and Economy. In 2020, it was awarded the Best Airline in North America for the second consecutive year by Global Traveler, along with accolades for cabin cleanliness and premium economy class.

Head Office Details

Street Address7373 Blvd. de la Côte-Vertu
Saint-Laurent, Montreal
Canada
Telephone+1 888-247-2262
Websitewww.aircanada.com

Frequently Asked Questions

Embarking on a journey with Air Canada and need quick information about the airline’s Australian operations? The FAQs below about Air Canada Office in Australia offer essential insights and clarifications to help you understand the services and support provided by Air Canada in Australia. Whether you’re planning a trip, managing bookings, or seeking local assistance, this resource is designed to navigate you through all the pertinent details efficiently.

Where are Air Canada Offices Australia located? 

Air Canada Offices Australia are located in Sydney and Brisbane.

How do I contact the Air Canada office in Australia? 

You can contact the Sydney city office at +1-300-655-767 or via email at info@aircanada.com. The Brisbane office can be reached at +1-800-954-196 and +1-800-6699-2222.

What are the office hours of Air Canada cargo offices in Australia? 

The Sydney cargo office operates Monday to Sunday from 5.00am to 1.00am, and the Brisbane cargo office operates Monday to Sunday from 5.00am to 8.00pm.

Where is Air Canada office located in Brisbane? 

Air Canada Brisbane office is located at Brisbane Airport, Airport Drive, Brisbane Airport QLD 4008, Australia.

What services are offered at Air Canada offices in Australia? 

Services provided at the airport/city offices include flight bookings, ticket cancellations, seat reservations/upgrades, visa query resolutions, baggage purchases, pet reservations, check-in inquiries, immigration inquiries/services, and handling of missing baggage.

Where are Air Canada cargo offices in Australia? 

Air Canada cargo offices in Australia are located in Sydney at Menzies Aviation, 276 Sixth Street, Sydney Domestic Airport, NSW 2020, and in Brisbane at Menzies Aviation, 1 Rosa Street, Brisbane Airport, Eagle Farm, QLD 4009.

What are the contact details for Air Canada Sydney Airport office? 

The Sydney Airport office can be reached at 0011-800-6699-2222, located at Sydney Kingsford Smith International Airport, 241 O’Riordan Street, Mascot, NSW 2020, Australia.

Can I book flights directly at Air Canada Australian offices? 

Yes, flight booking is one of the major services provided at Air Canada offices in Australia.

Is there a toll-free number available for contacting Air Canada offices in Australia? 

Yes, toll-free numbers include +1-300-655-767 for the Sydney city office and +1-800-954-196 for the Brisbane office.

How can I find out more about the specific services provided by Air Canada in Australia? 

For more detailed information, you can click on the links provided above or call Air Canada offices directly at the numbers provided.

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